Mercedes-Benz of Arcadia

Appreciate everyone’s help in acquiring my new car. Alyssa was terrible communicating, so I called and talked to Bruce, who was great! Harry was very helpful as well. I would definitely purchase from A Alyssa was terrible communicating, so I called and talked to Bruce, who was great! Harry was very helpful as well. I would definitely purchase from Arcadia MBZ again! More

Simple, transparent, efficient, no hassle, professional, excellent customer service through out the whole process. Highly recommended! excellent customer service through out the whole process. Highly recommended! More

Had the pleasure of purchasing my S580 Mercedes with Katrin B on December 1st, 2023. I purchased my wife’s 2018 GLS 450 from this dealership and Katrin. Both purchases were smooth and a complete posit Katrin B on December 1st, 2023. I purchased my wife’s 2018 GLS 450 from this dealership and Katrin. Both purchases were smooth and a complete positive experience. Katrin B definitely took time to ensure that I was getting the vehicle ai was looking for and helped make the finance process a pleasant one. Both car buying experiences were exceptional and she definitely remembered me and my wife even though the purchases were almost six years apart. This gives me the confidence as a car buyer that we are not just another customer to her. I definitely recommend this dealership and specifically Katrin B for anyone’s car buying option. Thank you Katrin! More

This was the best car buying experience I’ve ever had! Everyone at Mercedes-Benz of Arcadia was so nice and helpful, especially my sale consultant, Marc Hung. I was not looking forward to shopping for a Everyone at Mercedes-Benz of Arcadia was so nice and helpful, especially my sale consultant, Marc Hung. I was not looking forward to shopping for a new car, but everyone at Mercedes-Benz of Arcadia actually made the experience enjoyable and easy. I decided to go electric and get an EQB. Marc and the team helped me get exactly the car I wanted. They also gave me a great deal! Given that it was my first electric car, they spent a lot of time explaining how to use all the very cool technology. I’d also like to mention that I had my last Mercedes serviced at Mercedes-Benz of Arcadia for 10 years and always had great service, especially from my service advisor, Tyler Hillier. From sales to service, Mercedes-Benz of Arcadia is an excellent dealership! More

Purchased 2 vehicles from Katrin so far and am planning on purchasing many more. Excellent inventory and professional service throughout the whole buying process. on purchasing many more. Excellent inventory and professional service throughout the whole buying process. More

Kat Bassenger is a super nice dealer! I have the best experience with her and get the best deal for my car:) Definitely recommend! I have the best experience with her and get the best deal for my car:) Definitely recommend! More

I have always had a positive experience with Mercedes Benz of Arcadia, from service to sales. Benz of Arcadia, from service to sales. More

The team at Mercedes Benz of Arcadia was amazingly helpful. Initially we spoke to Scott, who had his partner Stacey assist us. Both were extremely professional and prompt. They helped us f helpful. Initially we spoke to Scott, who had his partner Stacey assist us. Both were extremely professional and prompt. They helped us find the exact car that we wanted with the options and color that we wanted. We had specific options (like massage chairs), and we had limited what colors we wanted as well, so finding the exact car wasn’t too easy. However, Scott and Stacey were able to find it for us. They sent us the photos and build sheet of the vehicle and we were able to agree on a fair price for the vehicle over the phone. We arrived at the dealership the next day, and they already had the car charged for us, detailed, and cleaned up before we arrived. Scott spent amble time explaining all of the cars various features and helped sync our phones as well. In addition, Allen helped set up our Mercedes Me app, and explained to us how to add/remove payment options and as well as how to operate the Mercedes me app. He was very helpful. Stacey helped ensure our paperwork Was being processed quickly, and in conjunction with Scott, they helped us get in and out quickly. Ted, in finance, was very efficient, professional, and helpful. He answered all of our questions and didn’t try to push any extra services we didn’t need. He also emailed the copies of our documents to us. We are very happy with the professionalism and efficiency of everyone at Mercedes Benz of Arcadia. We will be back for our next car and will definitely refer others to them. More

Good and knowledgeable agent. Friendly and attentive to our needs. Took the time to show us options. Finance department is good. Friendly and attentive to our needs. Took the time to show us options. Finance department is good. More

Solomon Wang was wonderful to deal with. Too smooth of a transaction. Love the car and the people that helped me. Too smooth of a transaction. Love the car and the people that helped me. More