Mercedes-Benz of Arcadia

Katrin Bassenger was very easy to work with. She listened carefully to our needs in search of the new vehicle... then gave us recommendations and options with explaining all the cons and pros of She listened carefully to our needs in search of the new vehicle... then gave us recommendations and options with explaining all the cons and pros of the vehicles. Overall a very pleasant, knowledgable, and thorough person to work with. This was a easy process! I will HIGHLY recommend her to my friends and relatives if they are in the market for Mercedes. I'm a very satisfied customer. More

Well it starts off with our salesperson Kathleen. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. More

Great showroom with plenty of selection of car and EV. Friendly sales and services ce personnel. Friendly sales and services ce personnel. More

Ease of doing business. No hard sell. Product knowledge. Patient in explaining vehicle. Listens to what options customer wants. Finance person friendly snd not pushy. Ryan No hard sell. Product knowledge. Patient in explaining vehicle. Listens to what options customer wants. Finance person friendly snd not pushy. Ryan was a super salesman. Very professional and respectful. Accommodating to our wsnts More

No pressure sales. Ryan and Billy both answer all questions. This is the first time i purchased a car without feeling pressured. Would recommend this dealership Ryan and Billy both answer all questions. This is the first time i purchased a car without feeling pressured. Would recommend this dealership More

Very customer friendly and treated like royalty. Katrin Bessinger is very honest and professional and not pushing in the contrary she very patience and understanding. Love her attitude and kindness Katrin Bessinger is very honest and professional and not pushing in the contrary she very patience and understanding. Love her attitude and kindness. Would recommend her to anyone interested in an awesome and honest car buying process. She's simply the best. More

Amazing customer service excellent job very nice approaching very respectfully professional approving to customer Thank you approaching very respectfully professional approving to customer Thank you More

We worked with Mark Steuber and had a no hassle experience that led to us securing our 6th Mercedes-Benz. The entire team at Rusnak Arcadia was very accommodating and we were able to get our new GL experience that led to us securing our 6th Mercedes-Benz. The entire team at Rusnak Arcadia was very accommodating and we were able to get our new GLE53 AMG without any issue. The deal was done efficiently and we were in and out of the dealership. Mark went above and beyond and we appreciated his calm approach to the process. More

Great service. ...The whole experience was quick , thorough and efficient! Love Rodney and Katrina! Happy Customer:) ...The whole experience was quick , thorough and efficient! Love Rodney and Katrina! Happy Customer:) More

I always come back to this dealership for all of my car needs because of the amazing care, deals, and service they provide. Denise Justice makes the entire experience as enjoyable as it can be from the mom needs because of the amazing care, deals, and service they provide. Denise Justice makes the entire experience as enjoyable as it can be from the moment you walk in. She has a lifetime of experience and is extremely knowledgable, trustworthy, and beyond helpful. I'm always raving about Denise to anyone looking for a car. I can't recommend this dealership enough. Thank you so much! More