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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,120 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance ...
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,120 reviews

August 27, 2017

Friendly services No matter the sales or finance are so friendly and warm. High quality service and suggestions hlped me a lot! Thank you all and wish you have a bright More

by JaneeeeeZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tan, Rebecca So
Sep 05, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for your compliments to our team! I am happy to hear that you enjoyed a top-notch experience at Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

August 25, 2017

Excellent service Brought in my car yesterday for a Service B. My normal service adviser had a day off so Brian Edwards help me out and he was great. I showed him a com More

by UGoOli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Edwards
Aug 29, 2017 -

Mercedes-Benz of Arcadia responded

So glad to hear that you enjoyed a great Service visit here at Mercedes-Benz of Arcadia. We look forward to working with you in the future! - Huy Nguyen, Customer Service Manager

August 04, 2017

Takes care of the customer I recently bought a new GLC300 from Rusnak Arcadia and the experience from sales & sales manager to finance to instructional walk through and drive of More

by st3v3w1nd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger, Debra Pound, Brian Wong, Anthony Ziemann, Randy Sanchez
Aug 14, 2017 -

Mercedes-Benz of Arcadia responded

We strive to provide truly incredible customer experiences, and I am happy to learn that yours was no exception! We wish you many great driving experiences in your new Mercedes-Benz GLC 300 Thank you for this review, and thank you for choosing Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

More
August 04, 2017

Excellen Peter was the Abslute best!! He was very accomdating !1 I will recommend all my friends and family to him!1 Thank you Peter Liew More

by Bubba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celina, Peter Liew
Aug 14, 2017 -

Mercedes-Benz of Arcadia responded

We can't thank you enough for your business, and this wonderful review! Peter is a great team member. Thank you for recognizing him! We look forward to working with you in the near future. - Huy Nguyen, Customer Service Manager

August 04, 2017

MB E300 Rusnak Arcadia Excellent coustomed service by the sales agent. This my second car purchased st this dealership. The sales agent paid attention to all my needs and wa More

by Number 6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yang - very pleasant and knowledgeable young man. He took the time to explain the feAtures on the car. I appreciate his patience and great sense of humor. You are an asset to this company. , Denise Justice
Aug 14, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for recognizing our team, and thank you for your continued business. We hope you love your newest vehicle! Thank you for choosing Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

July 18, 2017

Very efficient I have always gotten excellent service from all the people at Rusnak I've come to trust them and have found no reason to think otherwise. Their fast w More

by Adarivham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Jul 26, 2017 -

Mercedes-Benz of Arcadia responded

I am so glad to hear that you have enjoyed consistent and excellent customer service from our Service Team. Thank you for choosing Mercedes-Benz of Arcadia/ - Huy Nguyen, Customer Service Manager

July 18, 2017

Excellent Sales rep! Good experience working with P.J. P.J. has a really good personality to work with. Not pushy as a sale rep. , and always put customer preference a More

by Stephen Cheang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Rodriquez, P.J. Nan
Jul 26, 2017 -

Mercedes-Benz of Arcadia responded

Stephen, Thank you for the great review, and for your compliments to PJ. I am glad to hear that he has provided excellent customer service, and always puts your needs first. Thank you for the feedback, and thank you for choosing Mercedes-Benz of Arcadia. - Huy Nguyen, Customer Service Manager

July 10, 2017

polite, willing to listen and address the issues, Mercedes is great products but don't let the service people ruin the brand, which happened in the past. Customers' best interest come first. If you More

by S 350 B service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Yu
Jul 26, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for this feedback. We thank you for choosing Mercedes-Benz of Arcadia, and look forward to serving you in the future. - Huy Nguyen, Customer Service Manager

July 07, 2017

New 2017 GLC300 Denise Justice was absolute fantastic. My wife and I haven't bought a car in several years and many people (including ourselves) typically dread the i More

by new-mb-owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Jul 17, 2017 -

Mercedes-Benz of Arcadia responded

We so appreciate your excellent feedback! Denise is a fantastic team member, and she will enjoy reading your kind review! I am glad to know that you have had a pleasant, courteous, and painless experience. Thank you for choosing Mercedes-Benz of Arcadia- Huy Nguyen, Customer Service Manager

July 06, 2017

Very pleased with Rusnak of Arcadia I so love my new E300 Andre Voglezon, took care of me. I would refer everyone to Rusnak in Arcadia and ask for Mr. A Voglezon More

by Honduras1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andre Voglezon
Jul 06, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for taking the time to share your experience. I'm happy to here you love your new E300 and are happy with the service provided by Andre!

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