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Mercedes-Benz of Arcadia
Arcadia, CA
1,033 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,033 reviews
November 18, 2016
Great Buying Experience For the last 6 years I have leased two vehicles and just two days ago purchased my third vehicle from this dealership. Each time I worked with Andre V For the last 6 years I have leased two vehicles and just two days ago purchased my third vehicle from this dealership. Each time I worked with Andre Volglezon, he is a great salesman, knew the products and specs of all vehicles and was able to answer all my questions. This last time I wasn't sure what vehicle I wanted and he was able to give me a run down on all models he felt would be for me, I ended up chosing the c63s AMG. Am I glad that Andre showed me this car!!! What a machine, very happy with the purchase and service. Can't wait to work with him again in the past. More
by Dc67
Employees Worked With
Andre Voglezon
Helpful November 18, 2016
Tony is amazing I didn't have a great experience with Denise but then I talked to Tony the GM. He's amazing! He really made us feel important I didn't have a great experience with Denise but then I talked to Tony the GM. He's amazing! He really made us feel important More
by Wmartinez
Employees Worked With
Anthony Ziemann, Denise Justice
November 17, 2016
Great Experience Andre definitely went above and beyond for me and made my car buying experience great. I would recommend him and Rusnak to any family / friends lookin Andre definitely went above and beyond for me and made my car buying experience great. I would recommend him and Rusnak to any family / friends looking to buy! More
by AmberAlyse
Employees Worked With
Andre Voglezon
November 14, 2016
Super Easy! Easy drop off, convienent, consistent communication. Easy pickup. Every thing in life should be this easy. Nice, clean facilities. It's a pretty c Easy drop off, convienent, consistent communication. Easy pickup. Every thing in life should be this easy. Nice, clean facilities. It's a pretty cool feeling when your car is pulled around, it brings back the memory of when you first purchased your car; all nice and clean and shiny. More
by TeLi
Employees Worked With
Stacey Yee
November 14, 2016
My experience at Rusnak Arcadia represented by Peter Liew My experience at Rusnak Arcadia is awesome! Mr Peter Liew guided me very well regarding picking my new car. He is very informative, a lot of patience My experience at Rusnak Arcadia is awesome! Mr Peter Liew guided me very well regarding picking my new car. He is very informative, a lot of patience, answer all questions. He is very attentive and acted very professional to his client. Lastly, the whole negotiation lasted quick and not tiring because of his honesty and truthfulness and very helpful and knowledgeable of what he is doing. It was just a wonderful experience! More
by doctor007
Employees Worked With
Joanna Rodriquez, Philip Chow, Peter Liew
November 03, 2016
Courteous, attention to detail and knowledgeable Great customer service and appreciated all of Robert's help through the process, Attention to detail explaining the overall process was pleasurable. Great customer service and appreciated all of Robert's help through the process, Attention to detail explaining the overall process was pleasurable. Appreciated the in and out process. More
by Ringo, Ed
Employees Worked With
Robert Rodgers
October 28, 2016
I'm technologically challenged I would like to start off by saying the fact that you have geniuses is SO COOL! I bought an e300, and it has so much stuff! Stephanie was a big help I would like to start off by saying the fact that you have geniuses is SO COOL! I bought an e300, and it has so much stuff! Stephanie was a big help I had to call her many times to help me with my car. She also showed all the features it has and let me come back a couple times. Thank you! More
by Oliviaaarden
Employees Worked With
Stephanie Santos
October 23, 2016
good services I got my second c class lease from Billy Kwan. He gave me good price, very good services and good car. Very recommend Billy Kwan. Wendy I got my second c class lease from Billy Kwan. He gave me good price, very good services and good car. Very recommend Billy Kwan. Wendy More
by Wendy128
Employees Worked With
Billy Kwan
October 13, 2016
employees are helpful and courteous. Debbra (sales person) is very nice ,calm and very professional in dealing with the customers. In addition, she's very patience ,helpful and do her be Debbra (sales person) is very nice ,calm and very professional in dealing with the customers. In addition, she's very patience ,helpful and do her best to satisfy the customer. More
by Paul Rellora
Employees Worked With
Debbra Pound, Willy Chia, Joanna Rodriquez
October 11, 2016
Service Level Ophelia and all other staff members were very courteous and helpful. My service was handled in a professional and timely manner. I was kept updated vi Ophelia and all other staff members were very courteous and helpful. My service was handled in a professional and timely manner. I was kept updated vi text to my status and pick up time when car was ready. I also interacted with a sales person named Freddy who I think was new and he was informative and was able to answer some of my questions regarding future purchase. He was not pushy but friendly and helpful. More
by car
Employees Worked With
Freddy
