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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,065 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,065 reviews

July 18, 2017

Very efficient I have always gotten excellent service from all the people at Rusnak I've come to trust them and have found no reason to think otherwise. Their fast w More

by Adarivham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Jul 26, 2017 -

Mercedes-Benz of Arcadia responded

I am so glad to hear that you have enjoyed consistent and excellent customer service from our Service Team. Thank you for choosing Mercedes-Benz of Arcadia/ - Huy Nguyen, Customer Service Manager

July 18, 2017

Excellent Sales rep! Good experience working with P.J. P.J. has a really good personality to work with. Not pushy as a sale rep. , and always put customer preference a More

by Stephen Cheang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
P.J. Nan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanna Rodriquez
Jul 26, 2017 -

Mercedes-Benz of Arcadia responded

Stephen, Thank you for the great review, and for your compliments to PJ. I am glad to hear that he has provided excellent customer service, and always puts your needs first. Thank you for the feedback, and thank you for choosing Mercedes-Benz of Arcadia. - Huy Nguyen, Customer Service Manager

July 10, 2017

polite, willing to listen and address the issues, Mercedes is great products but don't let the service people ruin the brand, which happened in the past. Customers' best interest come first. If you More

by S 350 B service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Yu
Jul 26, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for this feedback. We thank you for choosing Mercedes-Benz of Arcadia, and look forward to serving you in the future. - Huy Nguyen, Customer Service Manager

July 07, 2017

New 2017 GLC300 Denise Justice was absolute fantastic. My wife and I haven't bought a car in several years and many people (including ourselves) typically dread the i More

by new-mb-owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Jul 17, 2017 -

Mercedes-Benz of Arcadia responded

We so appreciate your excellent feedback! Denise is a fantastic team member, and she will enjoy reading your kind review! I am glad to know that you have had a pleasant, courteous, and painless experience. Thank you for choosing Mercedes-Benz of Arcadia- Huy Nguyen, Customer Service Manager

July 06, 2017

Very pleased with Rusnak of Arcadia I so love my new E300 Andre Voglezon, took care of me. I would refer everyone to Rusnak in Arcadia and ask for Mr. A Voglezon More

by Honduras1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andre Voglezon
Jul 06, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for taking the time to share your experience. I'm happy to here you love your new E300 and are happy with the service provided by Andre!

June 30, 2017

Excellent service as always Today I purchased a GLE 350 from Peter and the service he provided was excellent as always. This is my fourth vehicle from Peter and he always helps m More

by R.Tsai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Liew
Jul 10, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for the feedback about your purchasing experience. I am happy to know that Peter provided excellent customer service, yet again. Thank you for choosing Mercedes-Benz of Arcadia. We hope you love your new GLE 350! - Huy Nguyen, Customer Service Manager

June 30, 2017

Great experience I worked with Thomas Bulchand to get a CPO S550 , he kept in touch with me for about 2 months until I was ready to purchase and he kept me informed wi More

by Mbalas00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Bulchand
Jul 06, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for taking the time to share your experience. We are all very happy to hear you had a great experience and are happy with your S550 and the service provided by Thomas. Thank you, Anthony Ziemann, General Sales Manager.

June 03, 2017

Excellent from start to finish My battery died all of a sudden. I needed immediate service for that and I was overdue for regular service. Got an appointment right away and ever More

by Gar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Tone
Jun 14, 2017 -

Mercedes-Benz of Arcadia responded

We understand that car issues can be stressful, and I am so glad that Mercedes-Benz of Arcadia was able to assist you in a pleasant and efficient manner. Thank you for your kind review. - Huy Nguyen, Customer Service Manager

May 31, 2017

A fantastic car shopping experience! From the initial email inquiry to test driving to taking delivery of the car, everything went without a hitch. Andrei was friendly, knowledgeable abo More

by Ryo998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Rodriquez, Andrei Kokhno
Jun 14, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for this terrific feedback. I am glad to hear that Andrei was able to help you in a pleasant and efficient manner! Congratulations on your vehicle, and thank you for choosing Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

May 31, 2017

The Best Experience Thanks to Jason and William for making the buying process easy and pleasurable. Of all my years of buying cars this experience was the nicest and the More

by chrism
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kung
Jun 14, 2017 -

Mercedes-Benz of Arcadia responded

Chris, I am so glad to hear about your wonderful experience with Jason and William. We at Mercedes-Benz of Arcadia aim to provide an easy and stress-free experience, and I am glad that this was no exception. Thank you so much for your business. - Huy Nguyen, Customer Service Manager

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