Back

Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,065 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
Contact Dealership

101 N Santa Anita Ave

Arcadia, CA

91006

Directions

By Type

Showing 1,065 reviews

September 18, 2017

Best experience with Rusank! Thank you Kat, I bought a gle350 as a birthday present. She nice & Professional patience~ believe that you will have a good experience with her!! More

by 990011z z j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Mercedes-Benz of Arcadia responded

Congratulations on your new GLE 350! I am glad to hear that you had a great experience with Kat. Enjoy your new vehicle!- Huy Nguyen, Customer Service Manager

September 13, 2017

Amazing service and speak your language! It was very nice to experience buying a car at Mercedes Benz of Arcadia. very accommodating, professional and communication with sales who are great p More

by Horace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Artemis Zou
Sep 26, 2017 -

Mercedes-Benz of Arcadia responded

Horace, thank you for the great review of your experience! I am happy to hear that you received accommodating and professional customer service during your visit! Thank you for choosing to purchase your vehicle at Mercedes-Benz of Arcadia. - Huy Nguyen, Customer Service Manager

September 13, 2017

Good experience Joe did a good job. As my advisor, he checked the condition of my car and based on the situation, he gave his recommendation. Very useful. Good experi More

by Lumie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Yu
Sep 26, 2017 -

Mercedes-Benz of Arcadia responded

Lumie thank you for the great review. I am pleased to hear that you received professional and helpful customer service. Thank you for your business. - Huy Nguyen, Customer Service Manager

August 31, 2017

AMAZING SERVICE!!! I enjoyed my visit to Rusnak Mercedes Benz in Arcadia. This showroom is over the top. I could not take my eyes off of the selections that were perfe More

by Shyprodigy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Voglezon
Sep 08, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for your fantastic feedback! I am thrilled to hear about your wonderful experience with Andre. I am glad to know that he went above and beyond to ensure your complete satisfaction. Thank you for choosing Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

August 28, 2017

Professional Sales representative is very nice, professional and very helpful. Gave me reasonable price for my vehicle. I would recommend it to my friends amd fami More

by Nijel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Arch
Sep 08, 2017 -

Mercedes-Benz of Arcadia responded

Nijel, thank you for this terrific feedback, and thank you for choosing Mercedes-Benz of Arcadia. We hope you love your new vehicle! - Huy Nguyen, Customer Service Manager

August 27, 2017

Friendly services No matter the sales or finance are so friendly and warm. High quality service and suggestions hlped me a lot! Thank you all and wish you have a bright More

by JaneeeeeZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tan, Rebecca So
Sep 05, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for your compliments to our team! I am happy to hear that you enjoyed a top-notch experience at Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

August 25, 2017

Excellent service Brought in my car yesterday for a Service B. My normal service adviser had a day off so Brian Edwards help me out and he was great. I showed him a com More

by UGoOli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Edwards
Aug 29, 2017 -

Mercedes-Benz of Arcadia responded

So glad to hear that you enjoyed a great Service visit here at Mercedes-Benz of Arcadia. We look forward to working with you in the future! - Huy Nguyen, Customer Service Manager

August 04, 2017

Takes care of the customer I recently bought a new GLC300 from Rusnak Arcadia and the experience from sales & sales manager to finance to instructional walk through and drive of More

by st3v3w1nd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger, Debra Pound, Brian Wong, Anthony Ziemann, Randy Sanchez
Aug 14, 2017 -

Mercedes-Benz of Arcadia responded

We strive to provide truly incredible customer experiences, and I am happy to learn that yours was no exception! We wish you many great driving experiences in your new Mercedes-Benz GLC 300 Thank you for this review, and thank you for choosing Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

August 04, 2017

Excellen Peter was the Abslute best!! He was very accomdating !1 I will recommend all my friends and family to him!1 Thank you Peter Liew More

by Bubba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celina, Peter Liew
Aug 14, 2017 -

Mercedes-Benz of Arcadia responded

We can't thank you enough for your business, and this wonderful review! Peter is a great team member. Thank you for recognizing him! We look forward to working with you in the near future. - Huy Nguyen, Customer Service Manager

August 04, 2017

MB E300 Rusnak Arcadia Excellent coustomed service by the sales agent. This my second car purchased st this dealership. The sales agent paid attention to all my needs and wa More

by Number 6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yang - very pleasant and knowledgeable young man. He took the time to explain the feAtures on the car. I appreciate his patience and great sense of humor. You are an asset to this company. , Denise Justice
Aug 14, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for recognizing our team, and thank you for your continued business. We hope you love your newest vehicle! Thank you for choosing Mercedes-Benz of Arcadia! - Huy Nguyen, Customer Service Manager

...
81
...