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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,065 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,065 reviews

October 18, 2017

Great experience. You can't believe you can buy a Mercedes Benz SUV in such a short time. They also have best deals around. No hassle, very professional, knowledgeable More

by Larry2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca So, Artemis Zou
Oct 30, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for the great review, Larry! We hope you love your new Mercedes-Benz SUV! We look forward to working with you in the future. - Huy Nguyen, Customer Service Manager

October 17, 2017

Work complete as promise I took my car in for regular service. Stacy Yee is my advisor. As usual she's very helpful with all I needed. She texted me to inform of any addition More

by YLamML350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle service was prompt and driver was very knowledgeble of area and very friendly., Stacy Yee
Oct 30, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for this fantastic feedback! I am glad to hear that Stacy and our Service team delivered a fantastic and speedy experience for you. - Huy Nguyen, Customer Service Manager

October 09, 2017

THANK YOU, MICHAEL C. LIAO I brought my GLA 250 4 Matic on August 2017 at Mercedes Benz of Arcadia, with the help of Michael Liao, I would like to say that Michael has provided More

by ahs389
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Liao, Nathan Kusumoto
Oct 23, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for your fantastic feedback! I am glad to hear that Michael delivered exceptional service. We hope you love your new GLA 250! Thank you for choosing Mercedes-Benz of Arcadia. - Huy Nguyen, Customer Service Manager

October 03, 2017

Great experience Loved going to the Arcadia Deaership and working with Phillip Yang. Professional and knowledgeable and very patient with us I would recommend Phil More

by danapbouton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca So, Phillip Yang
Oct 16, 2017 -

Mercedes-Benz of Arcadia responded

Dana, we are so glad to hear that you enjoyed your experience! Thank you for your compliments to our team member, Phillip! He will enjoy reading your kind regards. Thank you for choosing Mercedes-Benz of Arcadia. - Huy Nguyen, Customer Service Manager

October 01, 2017

Great dealer, goof price and service We leased a 2018 E300 from Rusnak last week and very pleased with our selection . This is our 2nd time to lease a Mercedes with Rusnak. We got a ve More

by Frances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Lok, Rebecca So
Oct 09, 2017 -

Mercedes-Benz of Arcadia responded

Frances, Congratulations on your new 2018 Mercedes-Benz E300! We are happy to hear that Andy and Rebecca delivered a fantastic experience. Thank you for your business and this great review. - Huy Nguyen, Customer Service Manager

September 30, 2017

Wonderful experience again! This is my third time going back to this dealership because of the amazing experience I had the first two times. My go-to salesman is Peter! He will m More

by E. Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Liew
Oct 09, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for your continued business. I am happy to hear that Peter has been fantastic to work with, and we hope you love your new Mercedes-Benz GLC300! Thank you for choosing Mercedes-Benz of Arcadia. - Huy Nguyen, Customer Service Manager

September 29, 2017

Kat made our day! Kat made my first car buying experience so seemless and smooth. She helped us out from start to finish with no problems. Thank you kat More

by Jlim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Mercedes-Benz of Arcadia responded

So glad to hear about your fantastic experience with Kat! I am happy to know that she delivered a smooth experience. Thank you for choosing Mercedes-Benz of Arcadia. - Huy Nguyen, Customer Service Manager

September 28, 2017

Such a wonderful experience I just moved to LA from Vietnam and needed a car right away, I was considering Mercedes, Porsche, and Range rover. I made my first stop at Mercedes Be More

by dongbb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kung, Brian Wong
Oct 09, 2017 -

Mercedes-Benz of Arcadia responded

Thank you for your business, and this excellent review! I am glad to hear that Jason and Brian provided excellent customer service. Thank you for choosing Mercedes-Benz of Arcadia. We look forward to working with you in the future. - Huy Nguyen, Customer Service Manager

September 22, 2017

Dashboard speaker blew The first time I went in complaining about my problem. The service person or people didn't fix the problem . I went in this time and the Service pers More

by JT4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ophelia Wang-Le Blanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Mercedes-Benz of Arcadia responded

While I do apologize that you had to bring your vehicle back, I am glad that Ophelia ensure that the issue was addressed. Thank you for giving us another opportunity. We look forward to providing great experiences in the future. - Huy Nguyen, Customer Service Manager

September 20, 2017

Amazing experience I recently visited the Rusnak Mercedes Show room in arcadia and was helped out by a lovely sales person named Kat Bassenger. She was very helpful. Tre More

by Betty Sargent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Mercedes-Benz of Arcadia responded

Betty, Thank you for your great feedback about your recent purchase experience. I am happy to know that Kat provided a great experience for you. - Huy Nguyen, Customer Service Manager

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