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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,064 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,064 reviews

January 29, 2024

Thank you Katrin for great service You make our dreams come true Highly recommend to anyone who needs any help to look for Katrin. She is amazing More

by Mata_822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 27, 2024

I had an excellent experience working with Andy Lok at Arcadia Mercedes-Benz. This was my first time purchasing a car of my own, and Andy and the rest of the staff made what can be a very stressful proces More

by sophiet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harout Arslanian, Andy Lok
Jan 29, 2024 -

Mercedes-Benz of Arcadia responded

Hi Sophiet, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 23, 2024

I received excellent service from Mark S. He showed me all the size cars and then we drove around in a perfect choice car.He explained so many features of the car and was very patient.Fortuna More

by marilynfotomom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark St
Jan 25, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your positive review! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 20, 2024

Really easy to work with and had all paper work ready when I got there. Wish they would have waxed the car during the detail. Had a really good experience. Thank you stacy More

by cspoise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grigory Arouchanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 20, 2024

After weeks of searching and outreach to multiple dealerships, Winnie and Stacey helped me get into my new car. I recommend Mercedes-Benz of Arcadia for making the vehicle maintenance and sales proce More

by Jujuett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winnie Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalia Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harout Arslanian
Jan 22, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 16, 2024

Excelente great sales team this is the way I think why do I need to write 25 words if the first 4 represent my thoughts More

by ecescudero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Mercedes-Benz of Arcadia responded

Hello, thank you; we appreciate your feedback! We hope to see you soon! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 15, 2024

Excellent service and great facility, we are very pleased to lease our favorite car here. More

by Ling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Stueber , Ted Chau
Jan 17, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit!

January 15, 2024

I have good experience when I visit the sales team every time after I got my new eqe , they explained to me in details how to use the car. More

by thomaslimrealtorla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Mercedes-Benz of Arcadia responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

January 12, 2024

Very good service, I would recommend to my family and friends,thank you very much More

by niuna0720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yohan Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Z Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2024

I had a fantastic experience at Mercedes of Arcadia. Alyssa's online assistance was both friendly and efficient. Upon arrival, Mark, our sales rep, showcased impressive knowledge and professionalism. Th More

by Drivingmom
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa (administration); and Mark from San Diego (sales rep)
Jan 11, 2024 -

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Thanks for the recommendation, and have an amazing day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

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