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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,048 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,048 reviews

December 28, 2023

I had an amazing experience in Mercedes- Benz of Arcadia. Everything went perfectly. Excellent and professional sales team! More

by Klozh2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Xiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Lok
Dec 29, 2023 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 28, 2023

Katrin, the dealer specialist extraordinaire! Her expertise and professionalism made buying my new car an absolute delight. She simplified the process, ensuring a smooth and efficient experience More

by genesissierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 28, 2023

Working with dealer specialist Katrin was an absolute pleasure! She made the entire car-buying process incredibly easy and seamless. Her professionalism and expertise guided me smoothly through everythin More

by Kcarvajal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 24, 2023

A comfortable, competent and attentive experience. Made me feel confident about my decision to purchase. More

by joey-driver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Mercedes-Benz of Arcadia responded

Hi Joey, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 24, 2023

If you are looking for a sales advisor that is going to represent your best interests and offer you stellar customer service, look no further - Brianna is the best there is. Attentive, knowledgeable, authe More

by olga webster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Escalona
Dec 25, 2023 -

Mercedes-Benz of Arcadia responded

Hi Olga, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 24, 2023

This is our second Mercedes we have purchased in the past six months from Denise Justice. It was an amazing experience. We plan to purchase all our future cars from her. More

by demetriosnp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrina Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ophelia Wang-Le Blanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Justice
Dec 25, 2023 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 21, 2023

Denise was an absolute professional searching and finding a new Mercedes. In the past, never having a go to person, I am thrilled I have Denise to call. She is my go to person for Mercedes Benz. I enjoyed More

by MS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrina Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ophelia Wang-Le Blanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grigory Arouchanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Justice
Dec 23, 2023 -

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 20, 2023

Stacey worked swiftly to get the sale completed! Was a clear communicator and solution focused. More

by Cyhan732
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacey Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin the Kid
Dec 22, 2023 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 14, 2023

The sales service was very attentive, professional, Kevin Wangs was a pleasure to work with throughout this process. Billy in the document section of this transaction was efficient and friendly and helpful More

by karenpag
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Mercedes-Benz of Arcadia responded

Hi, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2023

It was a pleasure meeting and conducting business with Katrin B. From the time we met online, she was very helpful in answering all my questions. Once at the dealership, she made sure things moved forward More

by WriterJennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvia Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

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