Mercedes-Benz of Arcadia

In appreciation of Ms. Bassenger This is in appreciation of Ms. Bassenger's hard work, dedication and professionalism. She went above and beyond the call of duty to make us happy. She This is in appreciation of Ms. Bassenger's hard work, dedication and professionalism. She went above and beyond the call of duty to make us happy. She's absolutely amazing. I would definitely recommend her and your dealership to our friends and family and will come back for any and all future purchases or leases. Thank you for everything! More

Peter is professional and passion, he's the BEST For 30+ years dealing with MBZ dealers, Peter is the only one understands your needs and keeps his promises without any surprises. We will keep follow For 30+ years dealing with MBZ dealers, Peter is the only one understands your needs and keeps his promises without any surprises. We will keep following Peter who is the best and most trusted person to deal! More

Superior service !!! A great guy!!! The service quality is excellent, all the problems are explained in details, and helped us a lot in choosing vehicle. Thank you VERY MU A great guy!!! The service quality is excellent, all the problems are explained in details, and helped us a lot in choosing vehicle. Thank you VERY MUCH~!!! More

Great and efficient experience! Andrei Kokhno was excellent and efficient with our search for a GLC350e hybrid SUV! Unlike other dealers, he was willing to negotiate even before we Andrei Kokhno was excellent and efficient with our search for a GLC350e hybrid SUV! Unlike other dealers, he was willing to negotiate even before we came in which is a great plus since we have a toddler! Inventory is unbeatable so we were very happy we didn’t have to wait for the 2019 model. The new facility is also very nice with plenty of stairs, space, and ramps to keep a toddler busy while we went through all the logistics of buying! The nice gentleman at the cafe also gave us a complimentary cup of milk which was so key! All the staff were friendly and unlike other dealerships I didn’t feel pressure to buy! (I spent a good hour there the first day anonymously shopping for colors and such, which made me feel comfortable the following day when I met with Andrei in person!) More

Fast, efficient, straight to the point! I just bought a car, and i am very happy. Kat was great, and she found a great car for me, with the best options that i had. Thanks KAT! will come bac I just bought a car, and i am very happy. Kat was great, and she found a great car for me, with the best options that i had. Thanks KAT! will come back this time for my wife ! More

Best experience ever Kat delivered it to my house door. Everything done over the phone and online. Very easy and with out any headache. I wish all dealerships would have t Kat delivered it to my house door. Everything done over the phone and online. Very easy and with out any headache. I wish all dealerships would have the same service. More

Excellent dealership Very nice and helpful Sales(Bo Xiao) highly recommended to find Bo when buying car at rusnak. Thanks for the help letting me bought this beautiful GLE Very nice and helpful Sales(Bo Xiao) highly recommended to find Bo when buying car at rusnak. Thanks for the help letting me bought this beautiful GLE Coupe 43 AMG. More

Professional, honest and straightforward . I came in knowing exactly what I wanted to buy prepared to buy it. On their side, they are completely ready to sell and know their product. . I came in knowing exactly what I wanted to buy prepared to buy it. On their side, they are completely ready to sell and know their product. My salesman Andrei was completely knowledgeable on all of the specs, features, and details on my CLS400. I’ve done two months of research on this car, and appreciated someone who could fill in the few blanks of information I still needed to know. I found my car and made the deal in about an hour. Came back the next day, paid my bill and drove home happy. What else could you want? Thank you Rusnak Mercedes of Arcadia for a very pleasant car buying experience. More

Best GLA 250 Ever! Denise was great! We went into Arcadia Benz hoping for a deal (and hoping not to be embarrassed by getting credit approval). Denise Justice was so kind and amazing and We went into Arcadia Benz hoping for a deal (and hoping not to be embarrassed by getting credit approval). Denise Justice was so kind and amazing and helped walk us through the whole process. We were able to drive off the lot with a 2018 GLA 250 for a fantastic price. We can’t wait to upgrade to a GLC in a few years :) Isabel & Matt More

Problem shooting service Service adviser is super helpful and knowledgeable. Communication between customer and adviser is good and technology is well used by the dealer to in Service adviser is super helpful and knowledgeable. Communication between customer and adviser is good and technology is well used by the dealer to inform customer. More