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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,099 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,099 reviews

October 09, 2024

Awesome they’re very professional, very patient and willing to work with the customers needs. More

by mccoy_030604
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Shen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 02, 2024

Thank you Katrin for your sincerity. You found me a great car deal and worked with me all the way through the purchasing process. This was the perfect birthday gift. More

by Sheba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 01, 2024

This dealership tried to rob me. Have and excellent credit score and they sold me a car at 8% interest rate. They asked for a $2,500 cash down payment eventhough I was going to give More

by Joseesparza25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Hong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Huynh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 29, 2024

Purchase a pre-owned Lexus outstanding service from start to finish Thank you Charlotte and Harry This was a surprise for me teen son they definitely made his day More

by israel_bernardino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlotte Fan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry in finance
Oct 02, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 24, 2024

I experienced the most fabulous customer service at Rusnak. It was so worth the hour+ drive to buy my first Mercedes from Billy T. He’s professional, kind and gives his undivided attention. David Y w More

by DK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Y, Billy Tran
Sep 30, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your a great review! Our entire team appreciates the opportunity. We look forward to your next visit!

September 17, 2024

From the moment I stepped into the dealership, I was struck by the attention to detail in the design and layout of Mercedes-Benz of Arcadia. The interior exudes an air of sophistication and modern luxur More

by JC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Solomon Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harout Arslanian
Sep 22, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 15, 2024

Clean, spacious showroom, convenience location, more car to choose from, good parking lot for customers… More

by William H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Mercedes-Benz of Arcadia responded

Hello William, we appreciate you taking the time to leave us this feedback. We hope you have a great day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 13, 2024

Friendly, highly service oriented, professional, Made buying the car easy and a pleasure. My husband & I had Katrin Bassenger helping us. Her attention to detail & assisting us with finding the right a More

by sueparker82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Kordani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniela Cabuto
Sep 16, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 10, 2024

Soliman was attentive, knowledgeable. Harry in finance was great. Really detailed and covered all questions we had. More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Solomon Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry in finance.
Sep 13, 2024 -

Mercedes-Benz of Arcadia responded

Hi Kevin, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 10, 2024

Mark our sales rep went above & beyond to provide excellent service. Very knowledgeable about the car I purchased was able to assert questions about the EQB More

by Veronica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Stuber, Sadie Ching
Sep 13, 2024 -

Mercedes-Benz of Arcadia responded

Hi Veronica, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

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