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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,099 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,099 reviews

November 01, 2024

Our salesman Sean was super nice. Got us the car of my dream and a great deal. 5 star. More

by Yongxue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 04, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 29, 2024

Forgot to also mention Celina Currier finance manager very thorough and professional and explaining all the options for buying or leasing a car highway recommend More

by lance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celina Currier
Nov 01, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 29, 2024

I've been looking for a new Mercedes for over a year and have really found it a pain to deal with car dealerships. I hate the process. This Saturday I was online and noticed a car available at Mercedes-Benz More

by lance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Blackledge
Nov 01, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 29, 2024

BEWARE! !! They damaged our car, and we received the car back with a major problem that had never happened before. They told us the damage was due to an accid More

by SabberF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Marsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ophelia Wang-Le Blanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Roeder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yohan Chen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hillier
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elvira Reveles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Benavides
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cho, Catherine Beltran
Nov 01, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us so we can understand your situation better to try and turn your experience around. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 28, 2024

This is our third go-around with Rusnak Mercedes Benz Arcadia. The staff is friendly and the service is impeccable. From sales to service it is always a pleasure visiting Rusnak Mercedes-Benz Arcadia. More

by CarinaSantosPamilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Roeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harout Aslanian
Nov 02, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 28, 2024

Superb customer service and great selection of vehicles. Sales staff are always willing to show inventory not listed on website. More

by CarinaSantosPamilar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Roeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 24, 2024

Guys, if you’re looking for a great service advisor for you MBZ look no further. Yo Hong Chen at Arcadia MBZ is the best I know. Reason 1: He think for t customer’s benefit . Do what’s necessary for the c More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohan Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Mercedes-Benz of Arcadia responded

Hi David, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 16, 2024

Great Service great people. Scott helped me out with my needs. I really appreciated the great jobs he did. More

by johnmitosinka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Roeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be helpful during your experience here at Mercedes-Benz of Arcadia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 12, 2024

Very great salesman David and his team to get my new car Dealer Ship Beautiful More

by pkrisla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David BLACKLEDGE
Oct 19, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 12, 2024

John Blackledge was my salesperson he was great in every aspect of getting the car that I wanted. He did a very good job for me and would do the same for anyone else that needs a new car. I enjoyed working More

by pkrisla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Blackledge
Oct 19, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

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