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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,116 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,116 reviews

April 23, 2020

This was my second time getting a car from Kat. I leased the first time. The second time I purchased a CPO. She always took care of me. She goes above and beyond every time. She is very knowledgeable. I def More

by Reina
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Mercedes-Benz of Arcadia responded

Hi Reina, thank you so much for the kind words! We're pleased to hear Kat has gone above and beyond in assisting you with your vehicle needs. It was a pleasure working with you. We welcome you back anytime!

April 22, 2020

Very friendly and helpful. Made process of having my car serviced in this COVID-19 environment so easy and simple, Very efficiently executed. Thank you. More

by sarichar2000
Recommend Dealer
Yes
Employees Worked With
Perry Roeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Mercedes-Benz of Arcadia responded

Hello there, thanks for the kind words! We're glad to hear our team has given you excellent service. We truly appreciate your business and hope to see you again soon.

April 21, 2020

Amazing The service here is unbelievable! Attention to detail, professionalism, and the quality of care given cannot be beat anywhere! I am spoiled and am af More

by nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Yu
Apr 22, 2020 -

Mercedes-Benz of Arcadia responded

Thank you so much for your wonderful feedback and comments, Nicole! We are happy to know that our team members have been so amazing. Let us know if we can assist again. We are here to help!

April 18, 2020

I have always been completely satisfied with the service provided and would highly recommend Perry and Yohan to take care of all my service needs. More

by Blossomuyeda
Recommend Dealer
Yes
Employees Worked With
Perry Roeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yohan Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2020 -

Mercedes-Benz of Arcadia responded

Thanks for taking some time to share your satisfaction. Let us know if we can be of assistance again with anything else. We are here to help!

April 18, 2020

Yohan is very professional & accommodating. We love working with him. He makes our visit easy & pleasant. One thing we like about Yohan, he is honest & reliable. More

by lemekdara
Recommend Dealer
Yes
Employees Worked With
Yohan Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2020 -

Mercedes-Benz of Arcadia responded

We're positive Yohan will love seeing your kind comments and thoughts about working with him. Let us know if we can assist again with anything else. We are here to help!

April 18, 2020

Excellent MB of Arcadia is a top notch dealership, with excellent and well trained staff. A thoroughly pleasant experience from purchase through service. I wo More

by w.hug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yohan Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Tan
Apr 19, 2020 -

Mercedes-Benz of Arcadia responded

Thank you for the great review! We are happy to know that you had a positive experience with Katrin, Yohan, and Andy, and if there is anything else we can do for you, please let us know.

April 16, 2020

good customer service Friendly efficient could not ask for a better experience. Everyone we talked to were helpful. The facility is beautiful and easy to get to. Recomme More

by karol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ophelia Wang
Apr 16, 2020 -

Mercedes-Benz of Arcadia responded

Karol, Thank you for taking the time to share your friendly, efficient, and easy service experience with Ophelia! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

April 10, 2020

Great experience! Would buy here again and would recommend it to others. This is my 4th S class, and second one from Rusnak. Thank you More

by mihaela122
Recommend Dealer
Yes
Employees Worked With
William Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ophelia Wang-Le Blanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Lok, Andy Tan
Apr 10, 2020 -

Mercedes-Benz of Arcadia responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

April 02, 2020

I was very happy with Joe’s service and will definitely ask him to help me again when I need to do service next time! More

by Ming
Recommend Dealer
Yes
Employees Worked With
P.J. Nan, Joseph Yu
Apr 03, 2020 -

Mercedes-Benz of Arcadia responded

Thank you for sharing your five-star experience with us, Ming! We're happy to hear Joe was able to meet your expectations. We hope to see you again in the future.

April 02, 2020

Service Advisor Perry very complete, kept me well informed, and had repairs done as promised . Car returned clean and all requested services completed to my satisfaction More

by Bunky1
Recommend Dealer
Yes
Employees Worked With
Perry Roeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

Mercedes-Benz of Arcadia responded

Thank you for sharing your five-star experience with us! We look forward to seeing you again in the future.

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