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Mercedes-Benz of Arcadia
Arcadia, CA
1,063 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,063 reviews
July 17, 2024
Best experience ever buying a car! Beautiful dealership! Kevin Wang, our salesman, was amazing! Very knowledgeable, friendly and helpful! Can’t say enough about him! We definitely wo Beautiful dealership! Kevin Wang, our salesman, was amazing! Very knowledgeable, friendly and helpful! Can’t say enough about him! We definitely would recommend him and Rusnak to all of our friends and family! Just so happy with our overall experience there! More
by jenniferkwebster
Employees Worked With
June 09, 2024
We have been working the Scott many years. He is always great. Very patient and excellent customer services. He is always great. Very patient and excellent customer services. More
by Michelle L
May 31, 2024
Katrin Bassenger is who you need to deal with. I was purchasing from out of state, and she went above and beyond to make me comfortable and help make the process very smooth. She was available 24/ I was purchasing from out of state, and she went above and beyond to make me comfortable and help make the process very smooth. She was available 24/7 to chat and answer any questions. Could not have done this without her! More
by brandonkhaddor
May 18, 2024
Bruce Chang was very helpful and did an excellent job in processing my new lease. processing my new lease. More
by sammasuda
May 14, 2024
Great Customer service by Scott/Stacy @ Mercedes Benz Arcadia. The purchase transaction/financing was a good experience. I would recommend to friends/family. Arcadia. The purchase transaction/financing was a good experience. I would recommend to friends/family. More
by rbianca.smith
May 14, 2024
Sales person are very patient and honest . Service is very good and very detailed. Best dealer in town Service is very good and very detailed. Best dealer in town More
by Peter
May 13, 2024
I recently leased a EQB 350 from the Benz dealer in Arcadia, CA, and had the pleasure of working with Kevin Wang. Kevin was not only incredibly friendly and helpful but also very professional and exper Arcadia, CA, and had the pleasure of working with Kevin Wang. Kevin was not only incredibly friendly and helpful but also very professional and experienced. He was thoughtful throughout the entire process, ensuring everything went smoothly. He also secured a great deal for me. I'll definitely recommend him to friends and will be a return customer! More
by leilichn
Employees Worked With
May 08, 2024
Scott and Stacey were very easy to work with. Straight forward and knowledgeable. Finance manager, not so much. Straight forward and knowledgeable. Finance manager, not so much. More
by 2551721
May 06, 2024
Two dishonest people, first Stacy who discriminated against me, and second is her GSM Mr Arouchanov who covered for her and did not follow up with my email request. against me, and second is her GSM Mr Arouchanov who covered for her and did not follow up with my email request. More
by ado777
