Mercedes-Benz of Arcadia

Got my porsche Macan turbo today he was very patient with my girlfriend and I. We are happy with the result thank you very much my girlfriend and I. We are happy with the result thank you very much More

They tried to be helpful but ended up not resolving the issue that i had with my benz and never got back to me. I would not recommend this dealership to get your new car and get bad service issue that i had with my benz and never got back to me. I would not recommend this dealership to get your new car and get bad service More

Never thought I’d be driving a Mercedes-Benz. But the level of service I received from Bruce Chang made the difference. Bruce is very knowledgeable and one of the main reasons I gave him my business is h level of service I received from Bruce Chang made the difference. Bruce is very knowledgeable and one of the main reasons I gave him my business is his excellent customer service and communication. No hard sell. I enjoy his honest and sincere style as a trusted advisor. Not your typical car salesman. A rare find in such competitive market of luxury sales. More

Thank you the beautiful lady，Kat .This is my second time Thank you the beautiful lady，Kat .This is my second time leasing a car from there.She is very nice and professional .There is an interesting story b Thank you the beautiful lady，Kat .This is my second time leasing a car from there.She is very nice and professional .There is an interesting story between us since three years ago.Anyway，I believe that everything is be done by God！Thanks the team：Kat、Joseph and Perry！ More

Thank you Arcadia Rusnak for my beautiful car. And of course to the lovely Kat - always professional and down to earth. Goes out of her way to make the the process as smooth as possible. I would recommen course to the lovely Kat - always professional and down to earth. Goes out of her way to make the the process as smooth as possible. I would recommend Kat in a heartbeat. More

was looking at some C-class and got some great customer service from this young man, Bruce I believe. gave me quite a few suggestions while we're looking at different vehicles. still have to go over it wit service from this young man, Bruce I believe. gave me quite a few suggestions while we're looking at different vehicles. still have to go over it with the wife but I imagine he would be able to talk her into it too once I bring her over. More

She is a very good seller, she treated us well, she has good customer service, the course did not present us well with the product, which I think is a very good seller. good customer service, the course did not present us well with the product, which I think is a very good seller. More

It was a pleasure working with the team at Rusnak. This is our second vehicle purchased in the last 8mos. Thank you Kat, Huy, Andy Willy and you too Joseph Yu 👍🏼 is our second vehicle purchased in the last 8mos. Thank you Kat, Huy, Andy Willy and you too Joseph Yu 👍🏼 More

Had an amazing experience at Rusnak Mercedes especially during this whole pandemic the process was fast and easy. Denise Justice she was amazing, thank you candy benavidas for recommending me to this deale during this whole pandemic the process was fast and easy. Denise Justice she was amazing, thank you candy benavidas for recommending me to this dealer. I’m so happy with my GLE 53 AMG❤️ More

Did not return my calls at all I found Denise Justice from DealerRater. She seems to have a lot of good reviews so I decided to give her a call. I spoke to her over the phone about I found Denise Justice from DealerRater. She seems to have a lot of good reviews so I decided to give her a call. I spoke to her over the phone about my intention to purchase or lease a new car (since my car lease was about to mature.) Denise said she will contact the leasing company to check for my car's residual value and call me back. She never called back. I called her twice afterward and left messages for her. She never returned my calls. Very disappointed in how she treated a potential customer. If she is selective with her customers, she could of tell me when we first spoke. Anyway, I leased my new Benz at another dealership 3 days afterward and was very happy with my new car sales. More