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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,063 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,063 reviews

September 15, 2024

Clean, spacious showroom, convenience location, more car to choose from, good parking lot for customers… More

by William H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Mercedes-Benz of Arcadia responded

Hello William, we appreciate you taking the time to leave us this feedback. We hope you have a great day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 13, 2024

Friendly, highly service oriented, professional, Made buying the car easy and a pleasure. My husband & I had Katrin Bassenger helping us. Her attention to detail & assisting us with finding the right a More

by sueparker82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Kordani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniela Cabuto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 10, 2024

Soliman was attentive, knowledgeable. Harry in finance was great. Really detailed and covered all questions we had. More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Solomon Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry in finance.
Sep 13, 2024 -

Mercedes-Benz of Arcadia responded

Hi Kevin, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 10, 2024

Mark our sales rep went above & beyond to provide excellent service. Very knowledgeable about the car I purchased was able to assert questions about the EQB More

by Veronica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sadie Ching
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Stuber
Sep 13, 2024 -

Mercedes-Benz of Arcadia responded

Hi Veronica, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 01, 2024

From front desk to service everyone is great and very helpful and go out of the way to help me w my new car took time to fix two things for me and show me how while I made a appt. Going back NXT week fo More

by Jeannemariebauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Roeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A few of the mechanics ughs lost names so so helpful and kind
Sep 06, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

August 06, 2024

This dealership is excellent in every way possible. I am a repeat buyer with my sales woman Kat. She is very professional, knowledgeable and goes above and beyond to please her customers. The Genera More

by Dolli
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Umutyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mercedes-Benz of Arcadia responded

Hi Dolli, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit!

August 06, 2024

The salesman, Mark Stuber is very friendly and straightforward. He gave a very precise description of the car and pricing with good explanation. Not changing his word! That is very important! He g More

by James Park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Stuber
Aug 09, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

July 25, 2024

People are knowledgeable and friendly. Lots of cars to choose from. Katrin was especially helpful More

by George
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Mercedes-Benz of Arcadia responded

Hi George, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

July 20, 2024

professional, courteous, and prompt service! excellent track record for years and will continue preferring Rusnak Arcadia! More

by chris.a.iglesias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Mercedes-Benz of Arcadia responded

Hi Chris, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

July 17, 2024

Very nice place on all aspects, nice building, nice selection of cars, and nice people. More

by JulioA14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Xu
Jul 18, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!