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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,065 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,065 reviews

December 08, 2022

I have leased/purchased 3 cars from MB Arcadia. There is only ONE reason why I come from San Francisco bay area - Denise Justice. I have been waiting for her to return before getting my next car. More

by Felicia C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Dec 09, 2022 -

Mercedes-Benz of Arcadia responded

Hi Felicia, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you have any further questions, please give us a call. We're always happy to help! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

December 08, 2022

This was my first Mercedes purchase and my experience was amazing thanks to KATRIN BASSENGER. The process was faster than what I thought and she did everything possible to get me the best deal Mercedes Benz More

by Hans Hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Mercedes-Benz of Arcadia responded

Hi Hans, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you have any further questions, please give us a call. We're always happy to help! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

December 02, 2022

She is experienced, knowledgeable, helpful, friendly and nice lady and i am so pleased working with her. More

by Joseph58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrin Bassenger
Dec 05, 2022 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! We look forward to your next visit! Take care! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

Dec 05, 2022 -

Joseph58 responded

As always, its a pleasure working with Rusnak Mercedes.

November 26, 2022

My favorite salesperson is back! I spoke to Denise Justice about my lease end recently and she’s just as amazing as she is as when she left. Always good to see her, can’t wait for my More

by Jlopez97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Chia, Denise Justice
Nov 28, 2022 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

November 10, 2022

Based on such high accolades from a coworker who purchased an S-Class from Denise, I scheduled an appointment to meet and see if Denise could help me with my next New Car. I've never been more impr More

by TV Safety
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Nov 15, 2022 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

November 06, 2022

Denise Justice, will, I promise, give you the most satisfying car dealer experience you ever had. I know the bar is low. But be sure to ask for Denise. This was not a paid political announcement. More

by #dbconover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Nov 12, 2022 -

Mercedes-Benz of Arcadia responded

Hello there! We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

October 11, 2022

I bought a new 2021 Mercedes Benz GLE450 from Peter Liew at Arcadia MB, and couldn’t be happier ! Peter was patient, trustworthy and honest with me and made the car buying experience a pleasure. He was re More

by Mr GLE 450
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Liew
Oct 13, 2022 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

September 09, 2022

Katrin Bassenger is a superb customer service representative. Truly, it was the most enjoyable car purchase we have ever experienced (and we have owned many, many cars as my husband is a fan of More

by Amy and Will Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Mercedes-Benz of Arcadia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

September 09, 2022

Kat was amazing and helpful. She went above and beyond for us. Would highly recommend her to our friends and family. More

by Guerrero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Mercedes-Benz of Arcadia responded

Hi Guerrero, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! We look forward to your next visit! Take care! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

September 03, 2022

Anthony & Katrina went above & beyond to help me get the car I wanted. Anthony really cares about making sure the customers leave happy. Barby was also very helpful and pleasant. Thank you all very much. More

by Alia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Katrina, Barby.
Sep 09, 2022 -

Mercedes-Benz of Arcadia responded

Hi Alia, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

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