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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,033 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,033 reviews

April 04, 2023

I recently purchased two cars from rusnak merceds and in both occasions Marc Hung was the salesman who handled the entire process. He made the process easy and seamless from start to finish. He is trustw More

by fsaffar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Hung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you have any further questions, please give us a call. We're always happy to help! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

April 02, 2023

Excellent customer care and support. Bo understands and values the opportunity given to him. All my specific requirements and requests were honored and satisfied. More

by evt8889
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Xiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Mercedes-Benz of Arcadia responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

April 02, 2023

I have never had this kind the experience with Rusnak Kevin Wang I bought GLB250 they have best services sales person were very professional and explain every detail for good prices and good services. I More

by Hui li
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin wang
Apr 03, 2023 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

April 01, 2023

Solomon has the best customer service. Will bring referrals over to him! Very professional. Everything went smoothly and saved me a lot of time! More

by wayeeautogroup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Solomon
Apr 03, 2023 -

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Please let us know if there is anything else we can do for you; we are more than happy to help! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

March 31, 2023

Sales manager tried to hard sell MB finance rate which was higher than what was available from a bank. He said MB rate is set by Federal regulators. He would not disclose lower rates on his computer until More

by Johnchaodds91801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Mercedes-Benz of Arcadia responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (626) 462-3014 when you have a chance. Thank you, and we look forward to hearing from you. Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

March 30, 2023

This place is excellent They work with you Staff is welcoming warm Phenomenal friendly and nice More

by Gradsof2012t
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec
Apr 01, 2023 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

March 29, 2023

Completed buying a new E-wagon with a few easy steps. Online inquiry. Shortly thereafter receive a phone call to discuss interest, etc. made appointment to visit dealership, meet salesperson, test drive More

by Robinzakoor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sadie
Mar 31, 2023 -

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

March 27, 2023

Had a great experience at Rusnak Arcadia yesterday. Great customer service from the receptionist all the way to the finance person. Especially, Sadie, who was the sales person I dealt with. Sadie is ve More

by Meskimengistu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sadith Ching
Mar 29, 2023 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

March 22, 2023

Denise Justice at Mercedes-Benz of Arcadia was exceptional at helping me find my next vehicle. Not only was she knowledgeable about all the vehicle specs I was looking for but she added a persona More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Mar 24, 2023 -

Mercedes-Benz of Arcadia responded

Hi Rob, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Thank you so much again for your feedback! We hope you have a great day! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

March 16, 2023

Thank you Denise Justice for your great customer service. Our car leasing experience is great with her. She managed to get us the exact vehicle we asked for. She treats us like family. Mercedes is lucky to More

by Goropeza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Mar 18, 2023 -

Mercedes-Benz of Arcadia responded

Hi Goropeza, thank you so much for your positive comments about Mercedes-Benz of Arcadia! If you have any further questions, please give us a call. We're always happy to help! Antony Chandler General Manager achandler@rusnakautogroup.com (626) 462-3014 https://www.rusnakarcadia.com

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