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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,063 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,063 reviews

October 24, 2024

Guys, if you’re looking for a great service advisor for you MBZ look no further. Yo Hong Chen at Arcadia MBZ is the best I know. Reason 1: He think for t customer’s benefit . Do what’s necessary for the c More

by clk55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohan Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Mercedes-Benz of Arcadia responded

Hi David, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 16, 2024

Great Service great people. Scott helped me out with my needs. I really appreciated the great jobs he did. More

by johnmitosinka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Roeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be helpful during your experience here at Mercedes-Benz of Arcadia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 12, 2024

Very great salesman David and his team to get my new car Dealer Ship Beautiful More

by pkrisla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David BLACKLEDGE
Oct 19, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 12, 2024

John Blackledge was my salesperson he was great in every aspect of getting the car that I wanted. He did a very good job for me and would do the same for anyone else that needs a new car. I enjoyed working More

by pkrisla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Blackledge
Oct 19, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 09, 2024

Awesome they’re very professional, very patient and willing to work with the customers needs. More

by mccoy_030604
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Shen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 02, 2024

Thank you Katrin for your sincerity. You found me a great car deal and worked with me all the way through the purchasing process. This was the perfect birthday gift. More

by Sheba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 01, 2024

This dealership tried to rob me. Have and excellent credit score and they sold me a car at 8% interest rate. They asked for a $2,500 cash down payment eventhough I was going to give More

by Joseesparza25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Hong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Huynh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 29, 2024

Purchase a pre-owned Lexus outstanding service from start to finish Thank you Charlotte and Harry This was a surprise for me teen son they definitely made his day More

by israel_bernardino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlotte Fan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry in finance
Oct 02, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 24, 2024

I experienced the most fabulous customer service at Rusnak. It was so worth the hour+ drive to buy my first Mercedes from Billy T. He’s professional, kind and gives his undivided attention. David Y w More

by DK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Y
Sep 30, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your a great review! Our entire team appreciates the opportunity. We look forward to your next visit!

September 17, 2024

From the moment I stepped into the dealership, I was struck by the attention to detail in the design and layout of Mercedes-Benz of Arcadia. The interior exudes an air of sophistication and modern luxur More

by JC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Solomon Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harout Arslanian
Sep 22, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com