Mercedes-Benz of Arcadia

Hands-down one of the best car-buying experiences I’ve ever had. Roberto was not only professional, but incredibly patient, transparent, and genuinely invested in helping me find the perfect car for my ne ever had. Roberto was not only professional, but incredibly patient, transparent, and genuinely invested in helping me find the perfect car for my needs. I came in with a very specific set of requests—and Roberto went above and beyond to make it all happen. He walked me through every detail of the lease, answered all my questions with zero pressure, and helped me lock in a deal that I truly feel great about. William, who’s been helping my family since I was a kid, also made sure I was taken care of. It meant a lot to see that kind of consistency and support. If you're looking for a team that’s honest, sharp, and fully committed to the customer experience, Roberto and William are the ones to see. I couldn’t be happier with how everything turned out—and I'm excited to drive around in my new GLC 350e! Thank you both—you made this a 10/10 experience. More

The entire staff was very helpful throughout the process from the general manager to our sales representative Oscar Valencia. There was no pressure and they were extremely helpful in finding the car we wan from the general manager to our sales representative Oscar Valencia. There was no pressure and they were extremely helpful in finding the car we wanted. More

The easiest signing, they were personable, friendly and not just because of my car purchase not just because of my car purchase More

John Blackledge was a pleasure to work with and I highly recommend him and Rusnak Mercedes Benz. The car buying process with quick, easy, and efficient. John was attentive and patient. Ted in finance made t recommend him and Rusnak Mercedes Benz. The car buying process with quick, easy, and efficient. John was attentive and patient. Ted in finance made the paperwork a breeze. An A+ experience all-around. More

Oscar was awesome, excellent customer service. That’s the most important for me, great service. That’s the most important for me, great service. More

The main reason I want to give a five star rating is because of the salesman Roberto who sold me my car. Roberto was very professional, courteous and extremely helpful. It’s usually very hard for me to because of the salesman Roberto who sold me my car. Roberto was very professional, courteous and extremely helpful. It’s usually very hard for me to buy a car you spend most of the day but overall, I feel good about the purchase. Thank you to all who helped us buy the car especially Roberto. More

You just ask for it then Mr. Harry and Mr. Ted will give the answers! Harry and Mr. Ted will give the answers! More

Excellent service! First off and foremost thank you to the service manager Mike for all your help! Mike truly went above and beyond! Big shout out to all in sales who a First off and foremost thank you to the service manager Mike for all your help! Mike truly went above and beyond! Big shout out to all in sales who assisted especially Shaun Duron! You all are amazing and I am forever grateful! Arcadia Mercedes will always be my go to for all service and sales. Glendale Mercedes should definitely take notes and perhaps an etiquette session from Arcadia Mercedes! Again, thank you Mike and Shaun! You all are amazing! More

They were very helpful & high costumer service They try they best way to find to help me with finaance they best way to find to help me with finaance More

Amazing experience, Greate service very knowledgeable staff would recommend this place to anyone, Friendly staff staff would recommend this place to anyone, Friendly staff More