Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Arcadia
Arcadia, CA
1,076 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,076 reviews
July 11, 2023
Scott is super awesome and making extra steps to ensure my lease buyout was smooth and painless...five stars all the way... my lease buyout was smooth and painless...five stars all the way... More
by ssksze888
Employees Worked With
July 09, 2023
Rodney very professional . Best customer service . We are happy customer..Rodney treated us well . Best wishes to your company and thank you Rodney for pleasant experience . Best customer service . We are happy customer..Rodney treated us well . Best wishes to your company and thank you Rodney for pleasant experience . You are a keeper . More
by rogallardo
Employees Worked With
July 07, 2023
Katrin was really professional and helpful! She answered all of our questions and guided us through the whole process. We found the exact car we wanted with her help. Highly recommended! She answered all of our questions and guided us through the whole process. We found the exact car we wanted with her help. Highly recommended! More
by Alice
Employees Worked With
July 03, 2023
Mark did a great job putting this deal together. I will definitely be using them again. I will definitely be using them again. More
by Travis Chrisman
July 01, 2023
Kevin Wang helped me got my new C300. My experience was GREAT! He was incredibly patient in answering all my queries from start to finish, allowed me to make decisions easier without the My experience was GREAT! He was incredibly patient in answering all my queries from start to finish, allowed me to make decisions easier without the pressure and annoyance of a "typical" salesman. There was no hidden fees or markup. They were so transparent the whole time. Kevin Wang was absolutely exceptional! I would recommend him to anyone looking for a hassle free buying experience. Besides, I recommend obtaining your finances through Billy Kwan, the finance manager. Another stellar employee of the Arcadia Mercedes team. Thank you all for making this purchase so pleasant and easy! More
by Yoyo W
June 30, 2023
Scott Hong at the Arcadia dealership always goes above and beyond to help me & my family lease and purchase our Mercedes. He is trustworthy, friendly & reliable. and beyond to help me & my family lease and purchase our Mercedes. He is trustworthy, friendly & reliable. More
by Shawnpierry
Employees Worked With
June 26, 2023
Service was amazing! Nice inventory, clean, spectacular customer service, fast, and knowledgeable. Made my experience all worth it. Nice inventory, clean, spectacular customer service, fast, and knowledgeable. Made my experience all worth it. More
by Vmariesegura
June 25, 2023
Scott and Catherine were very helpful today walked out with a nice c300 ! Very nice with a nice c300 ! Very nice More
by Jrisb
