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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,077 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance ...
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,077 reviews

June 29, 2014

Be careful with Peter Liew !!!!! Initially we went to Rusnak Mercedes Benz in Arcadia, CA 91007 to meet Peter Liew, a Car Sales Person in there (We were referred by our Co-Worker). We More

by CHK2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Liew
June 28, 2014

My first Mercedes Benz ALEX- he is the person you need to see!!! This recommendation is long over due yet even today, he didn't fail to continue to amaze me with customer More

by mkusunag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hovasapyan
Jul 16, 2014 -

Mercedes-Benz of Arcadia responded

Thank you for sharing your experience at Rusnak/Arcadia! We are so glad that Alex was able to give you the best customer service possible! We know daunting buying a car can be and we always try our best to make our customers feel at ease and 100% satisfied with their purchase! Enjoy your Mercedes!

June 22, 2014

Denise justice is a liar OMG, Denise is liars, she told me that the color that I want is not in stock but she has one that same color with navigation in stock and she let me h More

by thommaone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Denise Justice, Denise Justice
April 30, 2014

Great first impression! My experience at Rusnak Mercedes Benz was truly a delightful experience. Andre V was the saleman who greeted me and educated me about different vehicl More

by LizBundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Voglezon
Jul 25, 2014 -

Mercedes-Benz of Arcadia responded

Thank you for taking the time to leave your feedback! We are happy that you were pleased with your experience and looking forward to working with you in the future.

March 17, 2014

I can not begin to say enough about my amazing experience at Rusnak MB in Arcadia! My husband and I are a young married couple in our twenties looking to lease a new car. Still being a bit green about everyt More

by TLS14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ziemann, Jeff Toscas, Andy Tan, Rebecca So
Mar 27, 2014 -

Mercedes-Benz of Arcadia responded

Wow, what an incredible review! Thank you for taking the time to provide us with such quality feedback from your recent visit to our dealership. We truly value our customers, and we strive to provide the best quality customer service. We are pleased that you were able to experience this first-hand. Thank you for your compliments of so many members of our staff, and we will be sure to share your thoughts with them. We are thrilled our team was able to work together to provide you and your husband with your dream car. We thank you for choosing Rusnak Arcadia, and we look forward to assisting you with any of your future car needs!

More
March 01, 2014

Denise was amazing. I came in just looking around and ended up with a car. She talked me into it, not just because she was trying to sell a car but because the financing time was right. More

by strikeuout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Mar 06, 2014 -

Mercedes-Benz of Arcadia responded

Thank you for you kind words about Denise. We are so glad she made you feel comfortable enough to shop with us at Rusnak/Arcadia and we hope you'll come back again. Thank you for your business and enjoy your purchase.

January 15, 2014

I needed some service and they gave me a great price without any BS. SOLD! I wasn't impressed with the demeanor or sweat stains of the valet guys though. Candy our service consultant was very toleran More

by iSteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candy
December 23, 2013

Bought my 2009 pre-owned c300 at Rusnak Arcadia from Mason. He was very helpful. The negative reviews are for the service department. The $300 oil change and $750 transmission flush seemed a little More

by jasonhurst21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Lau, Mason Cheung
December 03, 2013

So far had the best experience buying a new car. No need to haggle, best dealer in town, only place to find great service with a great price . He has a lot of patience and willing to show us the pros and co More

by JimmyMnky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 26, 2013

Jimmy & Kati- The ABSOLUTE BEST car Mercedes BENZ Jimmy & Kati- The ABSOLUTE BEST car Mercedes BENZ dealership in souther california! Honest, respectful, and friendly people that will work their har More

by jimmy2751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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