Mercedes-Benz of Arcadia

Best service advisor I've ever dealt with! My service advisor Robert is someone who took his job to heart. He knew what he was doing and understood his customer's needs. Totally love his positi My service advisor Robert is someone who took his job to heart. He knew what he was doing and understood his customer's needs. Totally love his positive attitude. More

My new car experience Professional responsive timely cost effective From start to delivery seamless I couldn't have asked for nor received better care Each e mail and o Professional responsive timely cost effective From start to delivery seamless I couldn't have asked for nor received better care Each e mail and or phone call answered within minutes of my sending/calling More

best service ever P.J. Nan was so helpful in explaining what was going on. Totally recommend his customer service. We were there for a significant amount of time and he P.J. Nan was so helpful in explaining what was going on. Totally recommend his customer service. We were there for a significant amount of time and he was very patient with all of our questions. More

Oil Change The service was excellent. Ophelia greeted me and we chitter chatted as if we were previously acquainted. She saw me with a same day appointment. S The service was excellent. Ophelia greeted me and we chitter chatted as if we were previously acquainted. She saw me with a same day appointment. She then directed me to the customer lounge and let me focus on personal things until my car was ready. She has a great personality, very upbeat, on top of everything she works on, and pleasant. More

GL450 I had a great experience dealing with my sales person Denise Justice, she was extremely knowledgable and very professional. The entire staff was very I had a great experience dealing with my sales person Denise Justice, she was extremely knowledgable and very professional. The entire staff was very helpful in the sales process. More

Philip Chow rocks!! Recently leased a GLA250. Philip Chow was really helpful. Transaction was smooth and pleasant. He makes the deal I want happen and makes everybody hap Recently leased a GLA250. Philip Chow was really helpful. Transaction was smooth and pleasant. He makes the deal I want happen and makes everybody happy. Highly recommended. More

Helpful and friendly The Service consultant, Stacy Yee, was extremely helpful and friendly. She explained what needs to be done clearly and made sure that I understood. Sh The Service consultant, Stacy Yee, was extremely helpful and friendly. She explained what needs to be done clearly and made sure that I understood. She is so friendly and thete is always a smile on her face. More

Excellent service...EVERY time! Brian Edwards is well deserving of his corner office as he provides THE best service every time. This is my second mercedes and fourth year bringing m Brian Edwards is well deserving of his corner office as he provides THE best service every time. This is my second mercedes and fourth year bringing my cars to this service center and if we weren't moving out of state, I would never go anywhere else! More

Good Service & Good Price The service advise is honest and helpful. She gave us a very fair price. We are loyal customer to them. And we bought the vehicle there. The service advise is honest and helpful. She gave us a very fair price. We are loyal customer to them. And we bought the vehicle there. More

Superb every time Before moving out of the area this was my go-to dealership for service. Happened to be back in town when my engine light came on so I emailed my favor Before moving out of the area this was my go-to dealership for service. Happened to be back in town when my engine light came on so I emailed my favorite service advisor, Brian Edwards, and got I first thing the next day. Brian always responds quickly and is always friendly, professional and enjoyable. I got right in, quickly got a loaner car and before I knew it Brian was calling to say my car was ready for pick up. A+++ all the way! More