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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,064 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,064 reviews

January 14, 2015

Happy With New Purchase!! I just purchased a new C-300 Mercedes from Denise in charge of internet sales. She was great! Very professional and made the deal happen. I would reco More

by almaddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Jan 14, 2015 -

Mercedes-Benz of Arcadia responded

​It's wonderful to hear you are happy with your new C-300! We appreciate your wonderful review and your kind words about Denise. She will be happy to hear you enjoyed working with her. If you have any questions regarding your new Mercedes, please don’t hesitate to stop by or give us a call. Thank you again, and we look forward to seeing you in the future.

January 04, 2015

Most trustworthy salesman in Los Angeles I bought an E class form Mr. Gawad. About 2 years ago. I walked into the dealership simply to look and educate myself but ended up buying. I have to More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khaled Gawad
Jan 06, 2015 -

Mercedes-Benz of Arcadia responded

Anne, Thank you for providing us with such a wonderful review! It's great to hear Khaled was so patient and helpful during your car-buying experience. He is very passionate about his job, and I am sure he will be happy to hear he was able to make your visit successful and enjoyable. Please don't hesitate to stop by if any automotive needs arise in the future. We hope to see you soon!

December 06, 2014

Rusnak-Best Experience at a Mercedes-Benz across the LA DMA In talking with Keyes, Beverly Hills, and Rusnak about a Mercedes, Andre Volglezon at Rusnak was by far most friendly, responsive, and easiest to work More

by jrweniger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Rodriquez, Andre Voglezon
Dec 12, 2014 -

Mercedes-Benz of Arcadia responded

Thank you for sharing your positive experience with us. It is great to hear that Andre helped make your experience so positive. We are lucky to have a salesman like him! We pride ourselves on excellent customer service so it is great to hear that your experience matched this. Thanks again for your business and enjoy your purchase!

November 30, 2014

Easy car buying experience I had the pleasure of working with Denise after having less than great experiences at other dealerships. She took care of everything and made it a pa More

by MattyJ30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Dec 01, 2014 -

Mercedes-Benz of Arcadia responded

Hello, Thank you for visiting Rusnak/Arcadia and writing this five-star review. We also appreciate your kind words about Denise. We’re lucky to have her on our staff. We aim at providing customers with enjoyable and hassle-free buying and servicing experiences, so we’re pleased to hear that your visit aligned with our goal. Please know that we’re here for you if more automotive needs arise!

November 26, 2014

Great customer service Great customer service!! I would recommend this dealer over any other mercedes benz dealers. Rusnak is the best. Very friendly and knowledgeable. More

by william3288
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Voglezon
Dec 01, 2014 -

Mercedes-Benz of Arcadia responded

Hello, Thank you for writing this awesome review and choosing Rusnak/Arcadia. We also appreciate your nice words about Andre. We’re happy he’s part of our team. We strive to provide helpful and friendly service, so we’re thrilled to hear that your visit reflected our goal. Please don’t hesitate to visit again if more automotive needs arise. Enjoy your new car!

November 23, 2014

Fantastic Service Department I have dealt with several service advisors ove the past couple of years and they are both great. Robert Rodgers and Brian Edwards are knowledgeable, More

by CADREAMER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
see comments above
Nov 24, 2014 -

Mercedes-Benz of Arcadia responded

Thank you for the 5-star review! We are thrilled to hear that your experience with our service team was above and beyond what you expected. We will be sure to pass along your kind words to our team. We truly value your loyalty, and will work hard daily to make sure we earn it. Thank you again, and we look forward to serving you again in the future.

October 30, 2014

Truly good service It was a pleasure meeting and working with Andre today. He took all my concerns and made it a positive experience. I thank him for making me a terri More

by terryavila50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Voglezon
Oct 31, 2014 -

Mercedes-Benz of Arcadia responded

Terry, thanks for taking the time to leave a great review of our dealership. We are happy to hear that Andre took care of you and made your experience at Rusnak/Arcadia a good one. Please feel free to come see us with any maintenance needs down the road. We are always happy to help.

October 29, 2014

Good experience Highly recommend Peter Liew, got my brand new Mercedes Benz at a great deal. I got a great deal without the head aches. Pricing was just what I expec More

by liwill888999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Liew
Oct 31, 2014 -

Mercedes-Benz of Arcadia responded

Thanks for your great review of Peter and the team. We will definitely pass the compliments along to him. We’re so glad that you’ve been treated in a professional manner during your experiences with us.

October 27, 2014

Andre Voglezon was a rock star Andre has been in the business at Rusnak for over 15 years. He doesn't waste your time, and we got to the bottom line quick and he made it all happen More

by timctang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Voglezon
Oct 28, 2014 -

Mercedes-Benz of Arcadia responded

Thank you for taking the time to write such a great review! It is wonderful to hear such positive things about Andre: we are very lucky to have him. I am glad we were able to get you the car you wanted in a timely manner, and am looking forward to the next time!

October 01, 2014

What a great service Last week I visited Rusnak/Arcadia. I had great experience working with Alex Hovasapyan. He was very professional and helpful. Alex helped me to do te More

by Hranoush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hovasapyan
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