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Mercedes-Benz of Arcadia
Arcadia, CA
1,065 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,065 reviews
July 07, 2015
Efficient, on-time service Robert in service knows his stuff and handles it efficiently and quickly. Follow thru is good. It's a pleasure getting my car serviced here. Robert in service knows his stuff and handles it efficiently and quickly. Follow thru is good. It's a pleasure getting my car serviced here. More
by 250slk
Employees Worked With
Robert in service
July 07, 2015
great and fast services The service advise is honest and helpful. She gave us a very fair price. We are loyal customer to them. And we bought the vehicle there. The service advise is honest and helpful. She gave us a very fair price. We are loyal customer to them. And we bought the vehicle there. More
by disene
Employees Worked With
Silvia Lee
July 07, 2015
VERY GOOD SERVICE BECAUSE THE GOOD SERVICE PROVID AND UNDERSTANDING CUSTOMER WANT AND PROVID SHUTTLE SERVICE, ALL SO, CAN MEET CUSTOMERS URGENT REQUEST, OVER ALL, THE BECAUSE THE GOOD SERVICE PROVID AND UNDERSTANDING CUSTOMER WANT AND PROVID SHUTTLE SERVICE, ALL SO, CAN MEET CUSTOMERS URGENT REQUEST, OVER ALL, THE SERVICE IS BEST More
by LAI4140
Employees Worked With
CLIFTON HSU
July 07, 2015
Superb every time Before moving out of the area this was my go-to dealership for service. Happened to be back in town when my engine light came on so I emailed my favor Before moving out of the area this was my go-to dealership for service. Happened to be back in town when my engine light came on so I emailed my favorite service advisor, Brian Edwards, and got I first thing the next day. Brian always responds quickly and is always friendly, professional and enjoyable. I got right in, quickly got a loaner car and before I knew it Brian was calling to say my car was ready for pick up. A+++ all the way! More
by SusieQ
Employees Worked With
Brian Edwards
June 30, 2015
Andre... you did it again :) A few days ago, we went to Rusnak Arcadia in response to a letter we received from them. The letter made us curious as it contained a lot of incentive A few days ago, we went to Rusnak Arcadia in response to a letter we received from them. The letter made us curious as it contained a lot of incentives. Luckily, Andre Volglezon took care of us. We were currently leasing the E350 and our term wasn’t over yet, but since my husband has always wanted the ML 350, we asked how it was possible to upgrade to that model. After my husband chose the White ML350 4matic with all the options he wanted, Andre was patient to work on the figures and by the end of the day, we were happy and ended up driving the ML350 4matic. This is our 4th lease experience with Rusnak Arcadia. Andre has always been our trusted Benz sales specialist. He is very professional and knowledgeable on various Benz models. More importantly, he has extraordinary people skills. From the minute you meet him till the very end of the transaction, he will treat you like a VIP. We always go back to Rusnak Arcadia because their Personnel and Service department is exceptional. Thanks to William for facilitating and making our final monthly computation feasible. AND, If you are lucky to have Andre Volglezon as your sales specialist, you will be very happy and pleased because he will work for you to make the car you aspire for...happen!!! Andre…you did it again ? More
by Debduck838
May 31, 2015
Amazing service If you are looking for friendly and knowledgable sales associates, look no further. This dealership is top notch. I enjoyed my experience there. Andre If you are looking for friendly and knowledgable sales associates, look no further. This dealership is top notch. I enjoyed my experience there. Andre Voglezon made it even better with his level of professionalism and expertise. Check them out! More
by Sueyen
Employees Worked With
Andre Voglezon
April 28, 2015
Very pleasant buying expeirence with Andre Volglezon I just leased a new CLA250 with Andre and this is my first Mercedes. He was very helpful and professional that makes a complicated process easy and fa I just leased a new CLA250 with Andre and this is my first Mercedes. He was very helpful and professional that makes a complicated process easy and fast. I'm very impressed with the high quality of service that Andre provided and would definately recommend him to my other friends who are considering to buy Mercedes in the future. More
by JoanLu
Employees Worked With
Joanna Rodriquez, Andre Voglezon
April 23, 2015
Andy Tan - My Excellent Sales Person Few months ago, I was about to return my leased car (C300 model) which I liked so much. Fortunately Andy Tan answered my phone call. He gave me an im Few months ago, I was about to return my leased car (C300 model) which I liked so much. Fortunately Andy Tan answered my phone call. He gave me an impression over the phone that he is very friendly, approachable, someone to whom I feel very comfortable to talk to, a great attitude in reaching out to help me. Because of his enthusiasm and fabulous personality, I went in to see him & to discuss with him if I can purchase the car instead of returning it back to the dealer. I was very glad that I am the owner of the car now because of Andy Tan. He gave me excellent service. He tried his best to help me in getting the price close to what I had in mind. I would highly recommend him to my friends when they need a sales person. More
by Mercedez-Benz C300 Owner
Employees Worked With
Andy Tan
April 03, 2015
Hands down the best car buying experience ever!! Andre came highly recommended to me and he surpassed every expectation I had for him. He was not only honest, kind and helpful but extremely professio Andre came highly recommended to me and he surpassed every expectation I had for him. He was not only honest, kind and helpful but extremely professional and dedicated. I never want to buy a car from anyone else again. I've now had my Mercedes for 5 months and I'm still as in love with it today as the day I bought it. Thank you Andre and Rusnak Arcadia for such a wonderful car & car buying experience!! More
by careymartine
Employees Worked With
Joanna Rodriquez, Andre Voglezon
March 30, 2015
Excellent service from Andre Voglezon Andre was the best sales person and made my day when I got my car e400 coupe! This was the best experience ever. Christina T. (Pasadena) Andre was the best sales person and made my day when I got my car e400 coupe! This was the best experience ever. Christina T. (Pasadena) More
by Christina
Employees Worked With
Andre Voglezon
