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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,120 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,120 reviews

July 02, 2025

I walked into this dealership with 0 expectations of service, as I’ve had plenty of negative experiences at dealers. Roberto connected with me immediately. Though I was dressed poorly and I communicated More

by Dishan
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Mercedes-Benz of Arcadia responded

Hello Dishan, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Feel free to reach out to us if you need anything. Have a wonderful day. Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 28, 2025

Absolutely phenomenal experience thanks to Katrin! I'm based in Dallas, Texas, and Katrin made the entire out-of-state purchase process seamless from start to finish. She communicated clearly and con More

by amaank95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrina Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Please let us know if there is anything else we can do for you; we are more than happy to help! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 27, 2025

Good location. Solo Wang is amazing! He is very professional, knowledgeable, patience, friendly. He Selena is also professional and efficient. He is an excellent More

by lu Jiao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Solo Wang
Jun 29, 2025 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 18, 2025

Roberto was really helpful. Excellent service very professional and friendly. I highly recommend him to assist you for your next car purchase. More

by Helen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Mercedes-Benz of Arcadia responded

Hi Helen, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 16, 2025

Roberto at Rusnak Mercedes of Arcadia is outstanding. He’s personable, kind, and incredibly knowledgeable about the Mercedes-Benz brand. His professionalism, honesty, and friendly approach made all the d More

by Bronze_Beauty77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 07, 2025

Katrin Bassenger once again demonstrated exceptional expertise. As my third vehicle from Rusnak Arcadia, I consistently derive great satisfaction from purchasing a Mercedes-Benz. Her unwavering patience More

by Alvaro4ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. We are always more than happy to assist you if anything else comes up. Take care! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 05, 2025

Rusnack Mercedes Arcadia’s staff was professional, courteous and respectful during our recent purchase. I will be recommending them to my family and friends. More

by Esperanza Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Arslanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 05, 2025

Very grateful for your help and assistance in solving my problem. Responsive employee and pleasant person in communication. My recommendation! Katrin thank you very much! More

by smirnovkaiser
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 03, 2025

We like this dealership a lot. The service is amazing, they have a variety of autos, we have been clients for a long time. If we are looking for a automobile is the first place w More

by María S G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teh-Show Cheu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David help me with the app
Jun 08, 2025 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 02, 2025

I walked in search for a car Roberto greeted my family and I very polite and professional. Hands down the best car salesman I have encountered he was understanding of our needs and what I wanted. Explaine More

by Heidi Cabrera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Mercedes-Benz of Arcadia responded

Hi Heidi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

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