Mercedes-Benz of Arcadia

Every person I dealt with was very knowledgeable and professional. The showroom is so elegant and beautiful. professional. The showroom is so elegant and beautiful. More

Looking for a reputable used car for my Mom, Kevin Wang says he knows how important family is and showed us very good treatment. We are glad we met him here. This dealership has good employees. says he knows how important family is and showed us very good treatment. We are glad we met him here. This dealership has good employees. More

We had an excellent experience leasing a vehicle from this dealership. The staff was professional and helpful. We worked with Alexander Xu, who went above and beyond to assist us. His expertise and frien this dealership. The staff was professional and helpful. We worked with Alexander Xu, who went above and beyond to assist us. His expertise and friendly demeanor made the entire experience smooth and enjoyable. If we are in the market for another vehicle in the future, we would not hesitate to work with Alexander again. Highly recommended! More

I worked with Bo who made the experience super easy and seamless. He really went above and beyond. Would highly recommend! seamless. He really went above and beyond. Would highly recommend! More

I had been looking for a Mercedes SLK for my wife, across the country for several months. Being that the last ones were made in 2016, the fact that I wanted one with very low mileage in excellent condition, the country for several months. Being that the last ones were made in 2016, the fact that I wanted one with very low mileage in excellent condition, and a good price- I knew it would be a task and take time to find. Finally I found one at Mercedes Of Arcadia, down by Los Angeles, California, which had just come in the market when I found it. I called as soon as i found the listing and spoke with Katrin Bassenger, who ended up being my sales women for the remainder of the sale. We had some difficulty communicating by phone, but once I took a chance and flew there from several states away, Kat was great! The car was a very good deal and the dealership could have sold it out from under me before I got there, but Katrin physically held onto the keys so that would not happen. The day I got there Katrin even told me that she got in an argument with a colleague over giving her the keys, as another local customer was interested in test-driving and likely buying it; but she stood her ground, and also stood by honoring her agreement with me. Katrin was also very nice, and did a great job taking time to explain many of the features of the vehicle before I drove it off the lot that night. All in all, it was a great success and my wife is so happy with the beautiful Mercedes! Thank you Kat for your kindness and warmth, and especially holding the car for me long enough to travel from several states away to come get it! Be blessed! More

Great experience! !! High quality service at all levels…. Buying a Car or Yearly maintenance. A pressure free dealership who care!!! !! High quality service at all levels…. Buying a Car or Yearly maintenance. A pressure free dealership who care!!! More

The best dealership ! !!! Service is over the top- they’ll find you what you want, make a fair deal, and treat you like family ! !!! Service is over the top- they’ll find you what you want, make a fair deal, and treat you like family ! More

We are happy we chose Rusnak to purchase our hybrid Mercedes due to Rashad’s calmness and efficiency. Nailah explained the technology after the transaction thoroughly and patiently. Harry guided us thr Mercedes due to Rashad’s calmness and efficiency. Nailah explained the technology after the transaction thoroughly and patiently. Harry guided us through the financial process and answered all of our questions to our satisfaction. More

All the service people are fantastic very polite and Very knowledgeable Phil service manager is fantastic knowledgeable Phil service manager is fantastic More