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Mercedes-Benz of Arcadia
Arcadia, CA
1,083 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,083 reviews
February 18, 2025
Very pleased with the whole purchase experience . Perfect Auto and the perfect price. So glad we went there after going elsewhere. Perfect Auto and the perfect price. So glad we went there after going elsewhere. More
by firetkdr
February 12, 2025
I had an excellent experience with Krystal at Mercedes Benz of Arcadia. She was very knowledgeable and professional. Krystal took very good care of me. I would recommend this dealership to anyone in the Benz of Arcadia. She was very knowledgeable and professional. Krystal took very good care of me. I would recommend this dealership to anyone in the market for a new Mercedes. More
by Ellenmc2014
Employees Worked With
Krystal
February 08, 2025
Everyone was very professional and worked quickly to help us close our purchase. Katrin was very responsive to our needs and communication was very efficient. Even when we experienced an issue afterwards, sh us close our purchase. Katrin was very responsive to our needs and communication was very efficient. Even when we experienced an issue afterwards, she worked quickly to resolve the matter and make it easy for us. Thank you Mercedes of Arcadia! More
by Ros Joel
Employees Worked With
February 04, 2025
If you’re buying a benz and close to Arcadia go and look for Katrin. She’s knowledgeable, nice and kind, and very helpful. for Katrin. She’s knowledgeable, nice and kind, and very helpful. More
by tanisantiago
Employees Worked With
January 30, 2025
Kat was extremely helpful with a very complex transaction. She was patient, knowledgeable and facilitated multiple departments to assist me on my sale. I look forward to working with Kat and Merc transaction. She was patient, knowledgeable and facilitated multiple departments to assist me on my sale. I look forward to working with Kat and Mercedes of Arcadia in the future. More
by joseperalta
Employees Worked With
January 29, 2025
The staff are attentive and courteous. Yohan Chen/Arcadia Service Advisor is very thorough, meticulous & adaptable to the needs of the customer. Yohan Chen/Arcadia Service Advisor is very thorough, meticulous & adaptable to the needs of the customer. More
by Lilibeth
Employees Worked With
January 22, 2025
It was one of the worst experiences I ever had buying a car. I was told the sales associate was new, but her listening skills, problem solving skills, organization and ability to convey information were b car. I was told the sales associate was new, but her listening skills, problem solving skills, organization and ability to convey information were beyond acceptable. This made for a very frustrating experience. Even the interaction among staff was subpar, which made me feel extremely uncomfortable. More
by Patricia123
Employees Worked With
January 14, 2025
Joseph was awesome - the car however is NOT; less than 4 weeks, already has axel and major mechanical issue. We paid $175,000 for a car that has issues already! UNBELIEVABLE!!!!!!!!!!! weeks, already has axel and major mechanical issue. We paid $175,000 for a car that has issues already! UNBELIEVABLE!!!!!!!!!!! More
by tomyu.esq
Employees Worked With
January 03, 2025
Looking for a reputable used car for my Mom, Kevin Wang says he knows how important family is and showed us very good treatment. We are glad we met him here. This dealership has good employees. says he knows how important family is and showed us very good treatment. We are glad we met him here. This dealership has good employees. More
by David
