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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,163 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,163 reviews

October 02, 2025

The sales representative, Charlotte, was wonderful. She was not only knowledgeable but kind and courteous. The others representatives were also knowledgeable. More

by cmeaster47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlotte Fan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nailah Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2025

Sales and finance associates are professional,well trained and excellent service! What a wonderful experience. More

by mikejinn55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2025 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

October 01, 2025

I have been leasing cars since 2000 and I can say without any doubt Roberto has been the best so far. I have worked with him several times and no matter the outcome of the deal, he is very helpful an More

by Zareh Z.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Mercedes-Benz of Arcadia responded

Hi Zareh, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! We can't wait to see you again, have a great day. Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 26, 2025

Roberto showed me and my husband a GLB , we did a test drive and took the time to explain the characteristics of the vehicle, even though we didnt made our purchase since the vehicle we were looking for ( More

by Felsad
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 26, 2025

Amazing sales team. Quick. Hands on. Honest. Efficient. Attentive. Roberto and GM William were amazing More

by Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Mercedes-Benz of Arcadia responded

Hi Aaron, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! Please don't hesitate to reach out if there's anything additional we can do for you. Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 26, 2025

Roberto offered an amazing service! He wasprofessional, kind and he still believes that great costumer service is important. He also spent time to explain things about my new MB that ar More

by Mbearzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 25, 2025

Bo Xiang, Sales Representative was very professional and knowledgeable of the vehicle we purchased. He kept us informed about the arrival of the vehicle from beginning to end. He took over from Bruce who is More

by paula.goldfeld
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Xiao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and review and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 23, 2025

Roberto Boratto was one of the most genuine, patient, and professional salespeople I’ve ever dealt with. We came in last Friday to buy a car for my mom and he took the time to explain in detail each model s More

by Jenny L.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2025 -

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. We are always more than happy to assist you if anything else comes up. Take care! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 23, 2025

Attentive but not pushy, delightful but not fake. I was honestly ready to walk away from Rusnak for good after a frustrating experience with an employee who couldn’t answer a simple question. As I More

by Dontbugme
Recommend Dealer
Yes
Employees Worked With
Perry Roeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil in service is the nicest person on earth!!!!
Sep 25, 2025 -

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

September 21, 2025

Great experience with the most amazing sales and financial advisor! Both are knowledgeable, courteous, helpful to meet clients needs. Excellent! More

by mikejinn55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Arslanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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