Mercedes-Benz of Annapolis - Service Center

Alex Clothier is the absolute best service advisor a customer could ask for. He is kind and always advocates for us. Hope he never leaves! customer could ask for. He is kind and always advocates for us. Hope he never leaves! More

I think the service at MB is outstanding. Sean Englehard is my service representative and he ALWAYS goes the extra step to make sure the work is done satisfactorily. He treats the most minor repair need on is my service representative and he ALWAYS goes the extra step to make sure the work is done satisfactorily. He treats the most minor repair need on the same level as the major. This dealership and service departments are THE BEST. I have been dealing with them over 20 years and have not had one complaint in all those years. More

I had the absolute best experience with Brady. He is the most professional and friendly sales associate I have ever worked with. Only because of him I would recommend Mercedes of Annapolis! most professional and friendly sales associate I have ever worked with. Only because of him I would recommend Mercedes of Annapolis! More

Never thought having my car serviced would be such a pleasant experience! Awesome‼️ My service advisor is always pleasantly accommodating. As soon as I drive up the gentlemen are equally pleasant and a pleasant experience! Awesome‼️ My service advisor is always pleasantly accommodating. As soon as I drive up the gentlemen are equally pleasant and accommodating‼️ More

Recently brought my 1995 C220 in for service and was again very satisfied with the courteous, attentive and professional support of representative TOMMY TATE. Thank You again Tommy! again very satisfied with the courteous, attentive and professional support of representative TOMMY TATE. Thank You again Tommy! More

Excellent Service by Alex Clothier of the Service Dept Alex listening attitude and quiet but professional deameneur endears him to his customers. His impeccable and honest advice during service interaction Alex listening attitude and quiet but professional deameneur endears him to his customers. His impeccable and honest advice during service interaction and negotiations impacts positively on the dealership integrity. I will always trust and rely on his professional judgement. That's one my reasons for patronizing your dealership for service More

Alex is awsome! I always have a easy hassle free experience. He always keeps me updated on the status of my vehicle and no matter how many questions I have he always seems to have the answer or gets experience. He always keeps me updated on the status of my vehicle and no matter how many questions I have he always seems to have the answer or gets back to me with the answer in a timely manner. More

Alex always provides the best and fastest service, no question. Very attentive. I always look forward to the service there because there are never any worries. question. Very attentive. I always look forward to the service there because there are never any worries. More

To be honest, I don’t buy a Mercedes for the car, I buy it for the superior service! Alex is spectacular! He makes something like having your vehicle serviced, an easy and pleasant experience! He is ver it for the superior service! Alex is spectacular! He makes something like having your vehicle serviced, an easy and pleasant experience! He is very kind and strives to make the client beyond 100% happy. I will continue to specifically ask to work with Alex in my future appointments! Highly recommend! More

Alex is an excellent point of contact! Alex is always very attentive and ready to help when I visit the Mercedes Benz Service Center in Annapolis. It really makes a big difference having so Alex is always very attentive and ready to help when I visit the Mercedes Benz Service Center in Annapolis. It really makes a big difference having someone to provide a personal service. More