Mercedes-Benz of Annapolis - Service Center

Steve’s willingness to go above and beyond in providing exceptional service deserves true recognition. He is a an asset to your service team and the only one I go to when my car needs service. exceptional service deserves true recognition. He is a an asset to your service team and the only one I go to when my car needs service. More

Steve was excellent as usual. He was quite helpful in helping us through the whole service process. Work done in a timely manner. Good job helping us through the whole service process. Work done in a timely manner. Good job More

Kevin and his team are THE BEST! I have been a customer for years and am always provided with first class service. I will not take my car to any other provider! I know Kevin will always give me honesty, re for years and am always provided with first class service. I will not take my car to any other provider! I know Kevin will always give me honesty, respect and impeccable results! More

Again I can’t say enough abought Alex. From dealing with Alex and the service I get on my vehicle this service center is top notch. Alex and the service I get on my vehicle this service center is top notch. More

I always go to Mercedes Benz of Annapolis for service. I just visited on February 4th as my car would not start. Sean called me and provided me with the information I needed to get the car repaired and adv just visited on February 4th as my car would not start. Sean called me and provided me with the information I needed to get the car repaired and advised of upcoming details that would require my attention. Everyone, from the moment you drop the car off, are courteous, friendly and most helpful. It's the best peace of mind a woman can have. More

Alex Clothier is my service advisor. The only word that describes Alex is "Excellence" He makes this dealership superior to any other dealerships. His service is great every single time. He doesn't end th describes Alex is "Excellence" He makes this dealership superior to any other dealerships. His service is great every single time. He doesn't end the transaction until he is sure one is absolutely satisfied. His customer service goes above and beyond anyone expectations. More

I am never disappointed in the service and honesty of Steve and Mercedes of Annapolis. I will Always continue to go to them for my s63 Steve and Mercedes of Annapolis. I will Always continue to go to them for my s63 More

Alex was efficient and when he knew I lived more than an hour away and would have to go back and forth two extra hours, he gave me a loaner, told me to go get coffee or around town and would have the servic hour away and would have to go back and forth two extra hours, he gave me a loaner, told me to go get coffee or around town and would have the service done ASAP. An hour later he called and I was on my way back home an hour and half after I arrived to the service center!! More

Alex is a great service advisor who works hard to meet the needs of his customers. I am always happy and pleased with the service that he provides each and every visit. Because of his amazing service, I w the needs of his customers. I am always happy and pleased with the service that he provides each and every visit. Because of his amazing service, I will always stay with Mercedes Benz. More

Never an issue bringing my car in especially dealing with Alex. I’m in and out fast every time.Never had an issue. Alex is an asset to any team or workplace. Alex. I’m in and out fast every time.Never had an issue. Alex is an asset to any team or workplace. More