Mercedes-Benz of Annapolis

Michael Benso was terrific throughout the entire sales Michael Benso was terrific throughout the entire sales process. He service during and after the sale was both professional, informative and freindl Michael Benso was terrific throughout the entire sales process. He service during and after the sale was both professional, informative and freindly. I would highly reccommend doing business with Mercedes Benz of Annapolis and specifically with Michael Benso More

Mercedes Benz of Annapolis has been a complete joy to deal with. This is our fifth auto from them and have had such a good experience that we go nowhere else. From sales to service, they take excellent c deal with. This is our fifth auto from them and have had such a good experience that we go nowhere else. From sales to service, they take excellent care of their customers. We advise our friends and family to visit the dealership before they select an automobile. More

It is a real pleasure to recommend Mercedes-Benz of Annapolis, MD as the place to buy your next car, be it a new vehicle or a used one. My wife and I had the good fortune to work with Doug Bouslo Annapolis, MD as the place to buy your next car, be it a new vehicle or a used one. My wife and I had the good fortune to work with Doug Bouslog. Doug has the patience, understanding and full knowledge of the product he represents. Our choice was a beautiful low milage Mercedes-Benz C-300 pre-certified used car. Driving this car is like a dream come true. The smooth drive, total comfort and ease of handling it gives us is appreciated beyond imagination. If you are in the market for another car, do the right thing and give Doug a call at 410-268-2222. You will be delighted! More

I was impressed by the courtesy of all employees at the dealership. We were greeted immediately and introduced to a sales person without delay. I was interested in a specific model and there was not hesit dealership. We were greeted immediately and introduced to a sales person without delay. I was interested in a specific model and there was not hesitation to "show and tell". After we talked for a while I waas given a chance to drive the car. With patience form the salesman I drove for a few minutes. He was good to explain what I needed to know. When we returned and sat down to negotiate the price I had more than one scenario to deal with. This did not bother him at all. Our salesman was very low key and allowed us to get all of the information we needed to take home and mull over. My experience was just what I would hve expected for a Mercedes-Benz dealer - exceptional. More

Excellent service. The sales staff were friendly, professional, and dedicated, but not too pushy. The staff stayed open 3 hours after closing to make sure we got what we wanted. The salesman (Casey D professional, and dedicated, but not too pushy. The staff stayed open 3 hours after closing to make sure we got what we wanted. The salesman (Casey Duffy) even followed us home to pick up a trade-in and waited until past midnight before he left. In 24 years of buying, I have never seen anything like that from any brand. More

EXCELLENT RESPONSE TO QUESTIONS AND COMPETITION WITH OTHER DEALERS.........EASE ON THE DAY OF SALE, CONVENIENT, NO RUSH OR PUSH, FINANCES/VERIFICATION EASY. RECOMMEND HIGHLY FOR LEASE OR SALES. MR. OTHER DEALERS.........EASE ON THE DAY OF SALE, CONVENIENT, NO RUSH OR PUSH, FINANCES/VERIFICATION EASY. RECOMMEND HIGHLY FOR LEASE OR SALES. MR. JIM TURK WAS EXCELLENT........CAME DOWN TO 3 MB DEALERSHIPS..........IF IT WAS NOT FOR HIS QUICK RESPONSE TO QUESTIONS AND COMPETITION, I WOULD HAVE CHOSEN ANOTHER DEALERSHIP. More

Walked in on a Saturday with no appointment, was immediately greeted by the very friendly and helpful receptionist and introduced to a salesman. Initial test drive was very low-key on the sales pres immediately greeted by the very friendly and helpful receptionist and introduced to a salesman. Initial test drive was very low-key on the sales pressure, very helpful to introduce new features. As an existing Benz owner, appreciated the overview of the latest technology & safety features. Left dealership with the glossy brochure and a listing of current specials. Jim Turk was an excellent salesman and really took the time to listen to me. He has a great knowledge of the new features. He presented a good price on the car and very professionally and quickly handled the pricing negotiation process. John Dunphy provided wonderful oversight and has a great sales team. The financing team was fabulous: Michele Mitchell-Nordquist handled a last-minute change from MB Financial to another bank almost without hesitation. She explained all of the dealer options in detail. I highly recommend using edmunds.com and/or Consumer Reports to investigate MSRP / dealer invoice / lowest price options. One note to future car buyers: avoid buying a car in April/May. Supply is low (end of model year) and demand is high (tax refunds = down payment). More

I purchased a pre-owned 2007 SLK 350 from their online selection, sight-unseen! The salesman, Dean, was very helpful and kept me informed of every step of the process, from price negotiation to delivery selection, sight-unseen! The salesman, Dean, was very helpful and kept me informed of every step of the process, from price negotiation to delivery of the vehicle (out of state). All of my questions were answered honeslty and I found this dealership to be great! More

We just purchased our third Mercedes Benz over a time period of 14 years. I highly recommend Mercedes Benz of Annapolis. This was our first time at this dealership. Our purchase began on the Internet. period of 14 years. I highly recommend Mercedes Benz of Annapolis. This was our first time at this dealership. Our purchase began on the Internet. It was through this process that lead us to Casey Duffy who was extemely helpful. It was a good experience in car buying. There was no pressure! Something that is very unusual in new car sales. We consider him to be a rising star at MB of Annapolis. He was very helpful in answering our questions. If he didn't know the answer, which wasn't often, he quickly found the answer. More

Our pleasant buying experience with MB of Annapolis and Salesperson, Casey Duffy, is worthy of acknowledgement and we would be remiss if we did not do so. As another customer attested too, our purchase was Salesperson, Casey Duffy, is worthy of acknowledgement and we would be remiss if we did not do so. As another customer attested too, our purchase was not a MB, but a 2011 Buick Lacrosse. The process was attentive, courteous and professional (exactly what you would expect at a MB Dealership). Casey researched the vehicle and was able to obtain and provided us with a great deal of information about the Lacrosse. We are very happy with our purchase and the experience was worth the drive from Baltimore. We not only recommend the Dealership , but encourage any perspective buyers to seek out Casey Duffy for and outstanding buying experience. Thank you. James & Judith Reese More