Mercedes-Benz of Annapolis

Very friendly and goes extra mile to explain everything. Show us variety and differences in the model of vehicle we were looking ror and it was quite a educational experience we did buy yet but is truly con Show us variety and differences in the model of vehicle we were looking ror and it was quite a educational experience we did buy yet but is truly considering purchase. More

Michael was very patient while I vacillated between models. He helped me with the pros and cons as I tried to find the right car within my budget. I am very happy with my selection. At the time of d models. He helped me with the pros and cons as I tried to find the right car within my budget. I am very happy with my selection. At the time of delivery, Michael was thorough with his explanation of the functionality of the vehical. I would also like to commend the Used Car Manager who apprised my trade-in and the Finance Manager who walked me through the myriad of paperwork. More

I had been looking for an SLK350 and approached several dealers including the internet. Michael Benso at Mercedes of Annapolis was great to work with. Not only was the price better than anywhere else, th dealers including the internet. Michael Benso at Mercedes of Annapolis was great to work with. Not only was the price better than anywhere else, the customer service was great. All of my emails and phone callers were return promptly. Also, for once, I had a sales rep who knew everything there was to know about the car inside and out. You just do not get that anywhere else. For now on, when the time comes to buying a Mercedes, I will start with Mercedes of Annapolis to save time and money. More

i was at this dealership friday and their service was so great.i was thinking because is a mercedes benz dealership they would not give me that service been a young man and knowing only rich people go there great.i was thinking because is a mercedes benz dealership they would not give me that service been a young man and knowing only rich people go there.Casey Duffy was great and i bought a car from them,thanks Casey and i am enjoying my ride now. More

This was one of my best new car purchase experiences! There were no hassles or unwanted surprises; just a great deal that was transparent and honest. Wayne and crew went out of their way to order the car There were no hassles or unwanted surprises; just a great deal that was transparent and honest. Wayne and crew went out of their way to order the car exactly the way we wanted it. They went so far as to inform Mercedes of North America that the dealer order system had a bug that needed fixing, rather than just accepting a "no" on our desired configuration. Bottom line: Mercedes fixed the bug, and all customers can now order a C250 with leather. Wayne and the rest were also willing (and competent) conspirators in helping me surprise my wife with this new car. She WAS surprised, she is thrilled, and we all had fun in the process. More

Stever McElroy and his staff were a sincere pleasure to work with during the purchase of a Certified Pre-Owned C300 (4 Matic). I received a great price for my trade-in and the total purchase price was exce work with during the purchase of a Certified Pre-Owned C300 (4 Matic). I received a great price for my trade-in and the total purchase price was excellent. Steve was very knowledgeable of the C300 and set the vehicle for both Blue Tooth and SirusXM radio. I am very satisfied with my purchase and enjoy driving my new car!! This car has all the bells and whistles and still gets great mileage. More

The purchase transaction of our 2012 Mercedes was absolutely fantastic due to the competence, professionalism of Derek Nedd. The entire team was very professional in support of Derek. absolutely fantastic due to the competence, professionalism of Derek Nedd. The entire team was very professional in support of Derek. More

After my ML350 suddenly stopped running while driving, I was towed to the Mercedes of Annapolis service center. I was greeted by Kevin Smith and everything, including a loaner vehicle, was expeditiously ta was towed to the Mercedes of Annapolis service center. I was greeted by Kevin Smith and everything, including a loaner vehicle, was expeditiously taken care of despite having no appointments! Kevin's professionalism and friendly service sets a high standard in the service business and he is a definite positive employee for Mercedes- he should be commended for his work! More

I've been dealing with this dealership for many years and I am always delighted with their product, pricing and support. I just purchased a GLK from Mike Benso and he made the entire process a snap. I am always delighted with their product, pricing and support. I just purchased a GLK from Mike Benso and he made the entire process a snap. More