Mercedes-Benz of Annapolis

I highly recommend Mercedes Benz of Annapolis and especially Doug Bouslog. When my wife wanted to replace her BMW we also decided to consider BMW as well as Mercedes Benz. We visited a number o especially Doug Bouslog. When my wife wanted to replace her BMW we also decided to consider BMW as well as Mercedes Benz. We visited a number of BMW and M-B dealers in the immediate area, all of which we thought were a sub-par in one way or another. They all exhibited stereotypic negative automobile dealership behaviors. Doug and M-B of Annapolis made the new car selection and buying process effortless. We have two Mercedes dealers within 10 minutes of our home, and another about 20 mintues away. After talking with Doug via e-mail and phone we decided to drive an hour away to Annapolis. The entire dealership from the receptionist to the GM projects a very pleasant atmosphere and buying experience. The new car has arrived and we've just picked it up. The delivery process was effortless and Dough has followed up to ensure everything is as it should be. I haven't experienced service yet, but have every reason to believe it will match the purchase experience and my expectations. More

The purpose of my writing this review is to let other potential customers know about the extremely satisfying experience I had in leasing a new Mercedes through Doug Bouslog. I had never met Doug before potential customers know about the extremely satisfying experience I had in leasing a new Mercedes through Doug Bouslog. I had never met Doug before but with his gregarious personality we soon became fast friends. His approach to introducing me to a new Mercedes was all out. No question was too trivial(and I had many of them)and no effort was spared in finding an answer for me. He was in short the consummate salesman never pushing but factual and correct with every issue. My leasing experience could not have been more pleasant. Doug went out of his way to see that I was taken care of and I greatly appreciate his efforts. More

This is my fourth new car from this dealership, Mercedes Benz of Annapolis, MD. Michael Benso has been my salesperson for each purchase and does an excellent job. It begins with a sincere welcome, then a c Benz of Annapolis, MD. Michael Benso has been my salesperson for each purchase and does an excellent job. It begins with a sincere welcome, then a complete walk through the showroom. If you have a particular car you are looking for, Michael will guide you to that car and throughly explain all the features. He is very knowledgeable on all the Mercedes products. When the time comes to make your decision, Michael is there to help you through all the options, from leasing, purchasing, financing, and completing the paperwork. Before you drive off with your new car, Michael goes over the car completely and explains all the cool options. He takes his time to make sure he answers all your questions, and offers you to call him anytime if he can be of assistance. Overall Michael Benso, Drew Litherland and the employees of Mercedes Benz of Annapolis are the best. I look forward to my next purchase. More

I have leased BMW for 6 years, and an enthusiast for 9 years. Going into my third lease, I wanted to broaden my options while maintaining the same satisfaction and performance in a car and relationship in years. Going into my third lease, I wanted to broaden my options while maintaining the same satisfaction and performance in a car and relationship in the dealership that I had experienced in the past. Casey Duffy approached me as I was looking at the new C300. He took me for a test drive and just as I was interested on quoting this car, I tripped in love with the C250. I was impressed with his eagerness to find a car that 'fit' me - my personality and style. He answered my questions with confidence and worked with my strict budget. I am happy with my decision and the service at Mercedes-Benz of Annapolis. Thank you - Angela More

We do not live around the corner from this dealership. So our relationship was developed over the phone. When we got there we were greeted very warmly. Everyone was very helpful in answering all of our quest our relationship was developed over the phone. When we got there we were greeted very warmly. Everyone was very helpful in answering all of our questions. The process was very enjoyable. They were honest about when it made sense to buy an extra service and when it was going to be a waste of money. They also offer a service to pick up your car and drop off a loaner so you do not have to drive to the service center. I can't wait to buy our second MB. More

My wife and daughter are owners of Mercedes and have been My wife and daughter are owners of Mercedes and have been very happy when driving their vehicles. I have had our GL 450 in on numerous occassions fo My wife and daughter are owners of Mercedes and have been very happy when driving their vehicles. I have had our GL 450 in on numerous occassions for minor repairs or scheduled maintenance services. We have been happy to date. If there is any complaint, it would be the cost of repairs. I have no issue with service cost, but it seems the service department would discount percentages based on the amount of repairs or service. I am looking to replace our GL in the near future. There is absolutely nothing wrong with it because we have always had it gargaged and it only has 41,200 miles on it. I will replace hers before deciding on either the CL or AMG class for myself. Thanks again. Regards, David Manuel More