Mercedes-Benz of Annapolis

THANK YOU Chuck Hicks of Mercedes-Benz of Annapolis for making my Thought of owning a SMART car a Reality. You are a tru Sales Professional as I was treated with dignity and respect not just a number. Fr making my Thought of owning a SMART car a Reality. You are a tru Sales Professional as I was treated with dignity and respect not just a number. From the moment I walked into the Showroom and explain my Goal you immediately rolled up your sleeves and went to bat to get the car I wanted at a price I could afford to pay and you did not stop until you delivered results! I am very pleased with my SMART Car and your outstanding Customer Service. Thank you again for all your efforts. More

We were very pleased with our sales person, Doug as well as all of the other employees at the Annapolis showroom. We would certainly recommend Doug and the dealership for doing everything possible to ma as all of the other employees at the Annapolis showroom. We would certainly recommend Doug and the dealership for doing everything possible to make our experience a good one. Joyce and Gene Rall More

I was very pleased with their professionalism, and how easy they made it for me to purchase (Casey Duffy)and finance (Dustin Howard)my car. I would recommend this dealership and will be sharing my experie easy they made it for me to purchase (Casey Duffy)and finance (Dustin Howard)my car. I would recommend this dealership and will be sharing my experience every time I talk about my car. Thanks Dave More

After many years of experience dealing with sales personnel, Inge and I consider Mr. Duffy as the kindest, competent and detailed saleperson we have met. We would like to recommend Mr. Duffy as a cre personnel, Inge and I consider Mr. Duffy as the kindest, competent and detailed saleperson we have met. We would like to recommend Mr. Duffy as a credit to your organization, should the occasion arise we would certainly recommend Mr. Duffy as an ideal salesperson to any potential customers we encounter. Your greatful customers, Frank and Inge Flynn More

Purchased this vehicle thru the internet. Working with Wayne was a very pleasant experience. He responded quickly to enquiries and moved quickly to resolve a MINOR hiccup with the delivery. Great experie Wayne was a very pleasant experience. He responded quickly to enquiries and moved quickly to resolve a MINOR hiccup with the delivery. Great experience overall. And, the car arrived in great condition and, after 6 weeks, continues to run well. More

Great First Class Team with the best pricing, financing, and service with true kindness. my family will always refer this dealer to folks with confidence. and service with true kindness. my family will always refer this dealer to folks with confidence. More

As we approached decision time to buy, my wife and I found that we had some differences of opinion (nothing unusual about that!)about our prospective purchase. Casey Duffy and Drew Litherland stood by found that we had some differences of opinion (nothing unusual about that!)about our prospective purchase. Casey Duffy and Drew Litherland stood by us patiently and offered help with our issues and then closed the deal with a very fair price negotiation. We drove home, both happy, with our ML350 purchase. We can't say enough about our new friends at MB of Annapolis. Give them a try!! More

I had an excellent experience purchasing my new Mercedes at Mercedes of Annapolis! I made three trips to the dealership before purchasing my new car. The staff was always courteous and welcoming. They ma at Mercedes of Annapolis! I made three trips to the dealership before purchasing my new car. The staff was always courteous and welcoming. They make sure customers are taken care of quickly -- no waiting around. Casey was very patient and knowledgeable. He spent a great deal of time with me on my three visits, answering all of my questions. I made it clear to Casey during my first trip to the dealership that I was not there to purchase a vehicle, but rather comparison shopping with other makes. Casey in no way treated me any differently knowing I wasn't there to purchase that first day. Overall, the staff members with whom I worked directly - Casey Duffy, Drew Litherland, and Tom Stancavage - took very good care of me! I could not be more pleased with the service and the deal I received. Thank you, guys! I look forward to a long relationship with those at Mercedes of Annapolis! More