Mercedes-Benz of Annapolis

Kevin Smith is a consumate professional who brings a personal touch to service. Taking time out of my day to get a car worked on is never fun, but Kevin makes the experience easy and enjoyable. He knows personal touch to service. Taking time out of my day to get a car worked on is never fun, but Kevin makes the experience easy and enjoyable. He knows Mercedes Benz cars and he treats my car as if it were his own. That to me, is the best kind of service you can get. I wouldn't take my car anywhere else. While I have considered buying other cars, I will probably stick with a Benz just because I like the service and every car needs service. More

We went to the dealership and purchased a CLS550, 2013 on Saturday, March 23, 2013. The salesperson was very professional,and worked with us until we found the exact car we wanted. The purchase was one of Saturday, March 23, 2013. The salesperson was very professional,and worked with us until we found the exact car we wanted. The purchase was one of the best experiences we have had. More

After deciding exactly what interior and exterior color of the MB that I wanted, I searched online and found it at Annapolis. I then submitted a web inquiry and sales person, Casey Duffy got back to me wi of the MB that I wanted, I searched online and found it at Annapolis. I then submitted a web inquiry and sales person, Casey Duffy got back to me within minutes providing me with answers to my questions. He also promised to follow up with photos of the car which were not yet posted online. He followed up without having to ask. We then made mutual arrangements to see the vehicle as I lived over two hours away. He lined up parts and a service appointment for the installation of extras. Casey was knowledgable and friendly and made the overall process a pleasure. We got everything accomplished in one day so that I did not have to drive all the way back. Dustin Howard in financing was also a pleasure to deal with. This was an overall great buying experience! Highly recommended... More

Wayne Discus is very knowlegable salesman. He knows the Benz product like the back of his hand. He made my leasing experience for my E350 an excellent and painless one. I will definitely do business with W Benz product like the back of his hand. He made my leasing experience for my E350 an excellent and painless one. I will definitely do business with Wayne again. His attention to detail, even after the sale is impeccable. Great job Wayne, I highly recommend him to anyone interested in a Mercedes. Duane Everson More

An unfortunate car accident put me in the market to purchase a car sooner than I expected. I had made a mental list of “must haves” I knew I wanted and was hoping I could get all of this within my budg purchase a car sooner than I expected. I had made a mental list of “must haves” I knew I wanted and was hoping I could get all of this within my budget. My salesman, Mike Bruce, was extremely helpful in finding me a car that fit this description. He found a beautiful C300 4matic with not only all the “bells and whistles” I was looking for, but had good gas mileage and safety rating. I already knew a Mercedes Benz vehicle was a step above other cars I was interested in, but it wasn't until I test drove the C300 that I was sold on the idea of purchasing one. Together, Mike Bruce, Mike Herron, and Dustin Howard gave me an offer I could not refuse. The way the sales and financial departments of Mercedes Benz of Annapolis worked together as a team really allowed my car buying experience to be smooth and stress free. I have recommended this dealership to everyone I know! Thank you so much! More

Although, I did not get the color or model car that I wanted, I made the decision to opt for the best deal. Subsequently, I left the dealership feeling and believing that I received the best deal for my wanted, I made the decision to opt for the best deal. Subsequently, I left the dealership feeling and believing that I received the best deal for my present circumstance, and, for that I am grateful, Casey worked with me all day and ,literally, bent over backwards to ensure that I was satisfied. On Friday, 3-1-13, I left the dealership driving a "Special Edition" Smart car; plus, I received some cash in return. Can't beat that. For some reason, this little car still gets a lot of attention, especially from men. Also, I live right across the street from a middle school, and when the children were released from jail, I mean school, they showed a great deal of fascination for this little yellow car with black wheels. Casey, and the Mercedes team, I am so appreciative and grateful for my "special Edition" Smart model. Thank you sooooooooooooooo much! More

My experience working with Brian Sturgeon was wonderful! He was so patient and kind as he helped me and my family make the right decision. He was a great listener and remembered what we were looking for in He was so patient and kind as he helped me and my family make the right decision. He was a great listener and remembered what we were looking for in a car and what our values were. I recommend him highly to anyone, but especially to other mothers shopping for a great family car. Thank you, Brian! We would also like to thank all of the employees at the dealership who took a few minutes to talk to us throughout our decision making process-- everyone was so friendly and went out of their way to make us feel at home. This was by far the best car buying experience we've had- More

My husband and I have bought many cars over the years (this is my third Mercedes) and I have never had such a positive experience as I have had with Mercedes of Annapolis. My salesman, Wayne Discus, was (this is my third Mercedes) and I have never had such a positive experience as I have had with Mercedes of Annapolis. My salesman, Wayne Discus, was very polite and helpful in providing me with all the information I requested. At no time was there any pressure. He introduced me to the Manager and others on the Staff who also were very friendly and pleasant to work with. Everyone went out of their way to help me in anyway I needed from Financing to explanations on operating the car. After purchasing the GLK 350, Wayne came to my house 30+ minutes away to set up the Garage Door Opener. I have been encouraged to call with any questions. Overall an A+ experience! More

Love this place!!!! Excellent customer service and great prices. I recently purchased a 2008 Nissan Altima Coupe 3.5SL from this dealership at a very unbeatable price. Everyone is friendly, welcoming and ap prices. I recently purchased a 2008 Nissan Altima Coupe 3.5SL from this dealership at a very unbeatable price. Everyone is friendly, welcoming and approachable. Chuck is a great salesman. I've always been wary of car salesman, often with good reason, but he helped to redefine the stereotype. Dustin is an Awesome finance manager,very polite, professional and above all very fast service. More

We recently purchased a Mercedes GL450. We worked with Michael Benso of Mercedes-Benz of Annapolis. Michael was very helpful in helping us decide on the exact GL450 package to meet our needs. As the 201 Michael Benso of Mercedes-Benz of Annapolis. Michael was very helpful in helping us decide on the exact GL450 package to meet our needs. As the 2013 Motor Trend SUV of the year, the GL450 lives up to its reputation. We couldn't be more pleased with our GL450 and the service that Meredes-Benz of Annapolis and Michael Benso in particular gave us. More