Mercedes-Benz of Annapolis

Steve is some one I can rely on to make sure the job is done correctly. He is honest and I trust him 100%. I can not say enough good thing about the support and help he has given me over the years. done correctly. He is honest and I trust him 100%. I can not say enough good thing about the support and help he has given me over the years. More

Thanks for the great service. Steve Nevitte is super responsive and helpful every time I bring my car in. Having a consistent point of contact each visit… Steve is always honest Steve Nevitte is super responsive and helpful every time I bring my car in. Having a consistent point of contact each visit… Steve is always honest and to walks me through all my options on service. He really makes the Mercedes annapolis service team shine!😊 More

I came in on Saturday to get the Mercedes Me change to me as the new owner. Mr. Darnell Bowens was right there to assist with no problem. He also took the time out to show me how to work the many features o as the new owner. Mr. Darnell Bowens was right there to assist with no problem. He also took the time out to show me how to work the many features on my GLE. He was very knowledgeable and had patience with me. He didn't have to do this, but he did and I just wanted to make it known how appreciative I was and still am. Keep up the good work. God Bless Mrs. L. Burns More

Mr Darnell Bowens Was very instrumental in completing the purchase of my 2021 AMG GTC, and made it one of the best if not the best experience of purchasing a vehicle ever he was very courteous, the man of hi purchase of my 2021 AMG GTC, and made it one of the best if not the best experience of purchasing a vehicle ever he was very courteous, the man of his word, and, honest. More

Casey was so patient, funny, and informative during the entire buying process. Customers for life! entire buying process. Customers for life! More

It was an unpleasant day and I walked into the dealership and Darnell was helpful in teaching more about the recently purchased S class showing me all of the features I was not familiar with and giving me ti and Darnell was helpful in teaching more about the recently purchased S class showing me all of the features I was not familiar with and giving me time to understand how the features will enhance my experience with the car. I truly appreciate Darnell taking the time to assist me on the rainy and windy day. When I start looking for a dealership I will seek out Darnell for my service needs. More

Customer service is number 1. Thnak you, Alex Clothier, you were right, the break pedal flutter is gone since you replaced the rear breaks. You're the best! Thnak you, Alex Clothier, you were right, the break pedal flutter is gone since you replaced the rear breaks. You're the best! More

Everyone in dealership greeted my wife and I with a smile or head nod hello. or head nod hello. More

Mia@Mercedes Benz of Annapolis consistently provides exceptional customer service. Mia is friendly, knowledgeable, and always goes above and beyond to ensure a positive experience. Whether it's answerin exceptional customer service. Mia is friendly, knowledgeable, and always goes above and beyond to ensure a positive experience. Whether it's answering inquiries, addressing concerns, and guiding me through the sales process, her customer service experience is top-notch. Mia also maintains effective communication channels, promptly responding to emails and phone calls. Further I appreciate her attention to detail during my vehicle buying and her willingness to provide thorough explanations of features and functionalities. Overall, Mia@Mercedes Benz of Annapolis sets the standard for outstanding customer service. More

Pete is fantastic! He was super helpful, explained the warranty and issues with my tires. I am looking forward to getting into my car now that it is all serviced! He was super helpful, explained the warranty and issues with my tires. I am looking forward to getting into my car now that it is all serviced! More