Mercedes-Benz of Annapolis

The one thing on my grown up Christmas List this year was a new car, and Arella Berger at Mercedes-Benz of Annapolis was my own personal Santa. From the moment I stepped foot into the dealership, I received a new car, and Arella Berger at Mercedes-Benz of Annapolis was my own personal Santa. From the moment I stepped foot into the dealership, I received exemplary customer service. She was kind, knowledgeable, and attentive. I came in feeling a little bit defeated because of an experience with a different dealer but the Arella, Rori Brown, and Allen Belcher at Mercedes-Benz turned that around. If you are in the market for a new vehicle, visit the crew at Mercedes of Annapolis. You will not be disappointed! More

This is such a pleasure to do. My new purchase transaction was done from a distance. And I couldn't be more satisfied had I navigated the sale person to person. Mr. Connor was the My new purchase transaction was done from a distance. And I couldn't be more satisfied had I navigated the sale person to person. Mr. Connor was the epitome of professionalism coupled with a wonderful sense of humor. My vehicle was delivered to my door in another state, hundreds of miles away. You couldn't ask for more! I am getting every possible service as if I were a local client. Arrangements are being made with the closest dealer to me for my training. I am so very pleased and happy with this experience. Thanks to Mr. Connor and Mr. Cunningham, especially Mr. Connor. More

Prompt service! Nate the technician promptly solved the issue for me and I’m very satisfied! Nate the technician promptly solved the issue for me and I’m very satisfied! More

Superior service, great customer service, exemplary, professional service! Serve advisor is friendly and very knowledgeable. Extends high quality service! Highly recommend! professional service! Serve advisor is friendly and very knowledgeable. Extends high quality service! Highly recommend! More

The entire team always leans in and steps up to handle whatever issues come at them. And they do it quickly yet capably every time. whatever issues come at them. And they do it quickly yet capably every time. More

I felt I was taken care of beautifully during the purchase of my new SUV. The salesperson was friendly and knowledgeable and helped me through the process. Any questions that came up were promptly purchase of my new SUV. The salesperson was friendly and knowledgeable and helped me through the process. Any questions that came up were promptly answered, financing was clearly explained and they help me make the best choices throughout the process. More

Everyone is very friendly and willing to help. They are very responsive to my questions I msy have about my car. They are very responsive to my questions I msy have about my car. More

I only receive the most exceptional customer service from Ronan at Mercedes. It was a part of the reason I bought a Mercedes because of their amazing customer service. Ronan at Mercedes. It was a part of the reason I bought a Mercedes because of their amazing customer service. More

Bought a new car in October. Casey Duffy, Mike Herron, Larry Cash - all top notch. Casey Duffy, Mike Herron, Larry Cash - all top notch. More

Steve always stop what he’s doing to make me feel like his only client. If you ever need anything go to Steve. his only client. If you ever need anything go to Steve. More