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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,117 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,117 reviews

February 06, 2024

He is great very detailed and professional a gentleman Definitely, the best service representative thx More

by tyed66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Mercedes-Benz of Annapolis responded

tyed66, We appreciate your kind words and strive to a provide a five-star experience to all of our customers. If you have any additional feedback you’d like to share, please reach out our Service Manager, Kevin McConnell, at (443) 875-0 275 or kmcconnell@mileone.com. Thank you.

February 06, 2024

My Service Advisor was Alex Clothier and he is as always absolutely wonderful. He is incredibly knowledgeable and helpful. He is first class and the reason I love this service center so much and will cont More

by julianne.hemingway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Mercedes-Benz of Annapolis responded

Hi Julianne, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Feb 09, 2024 -

Mercedes-Benz of Annapolis responded

Hello Julianne, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 04, 2024

Outstanding service. Made transaction easy. Would highly recommendthis dealership. I really enjoyed myself. Thank your More

by Jaysi1902
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

Feb 08, 2024 -

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

February 02, 2024

I appreciate when the concern for my situation is priority. Experience is shown with solutions. More

by blo7247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Mercedes-Benz of Annapolis responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

Feb 04, 2024 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2024

The dealership is first class. Always a quick drop off and pick up process. The service is done correctly and in a timely manner. More

by clepore26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2024

Julian Connor made my car buying experience smooth and transparent. I highly recommend anyone to car shop with this corporation. More

by Pnco23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Connor
Feb 03, 2024 -

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2024

Ronan is a pleasure to do business with . He is always kind , professional and knowledgeable. Highly recommended him to anyone . More

by Jamie Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nevitte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Mercedes-Benz of Annapolis responded

Hi Jamie, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

Feb 02, 2024 -

Mercedes-Benz of Annapolis responded

Hi Jamie, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis - Service Center

January 31, 2024

The dealer is convenient and helpful. The only issue is with the length of time required to get an appt. More

by Eudy819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. Thank you so much for choosing Mercedes-Benz of Annapolis as your first choice for service!

January 31, 2024

Ronan has been my adviser over the past few years and is a pleasure to work with. He is professional and very knowledgeable about what needs to be done. He also provides additional information to help me ma More

by tharris
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Mercedes-Benz of Annapolis responded

Hi Tharris, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Feb 02, 2024 -

Mercedes-Benz of Annapolis responded

Hi Tharris, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Mercedes-Benz of Annapolis - Service Center as your first choice for service!

January 31, 2024

Mr. Wood has been excellent!!! He is great to work with and always keeps me updated on what’s going on with my vehicle. He provides excellent advice to ensure my vehicle is getting the highest quality of s More

by Coachqbs7613
Recommend Dealer
Yes
Employees Worked With
Ronan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

Feb 02, 2024 -

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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