Mercedes-Benz of Annapolis

I have trusted my vehicle to MB of Annapolis and Steve Nevitte for years. Steve in extremely knowledgeable, personable and maybe most importantly, honest. As long as Steve is at MB of Annapolis they will Nevitte for years. Steve in extremely knowledgeable, personable and maybe most importantly, honest. As long as Steve is at MB of Annapolis they will have my business. More

I was in the market for a GLC 300 pre-owned. The process was timely and very professional. Casey, the sales Consultant, was very knowledgeable and took the time to understand my needs. He The process was timely and very professional. Casey, the sales Consultant, was very knowledgeable and took the time to understand my needs. He exceeded all my expectations. I highly recommend this dealer if you are in the market for a great Mercedes. More

Darnell Bowens was an amazing help! I didn't buy my pre-owned Mercedes from his dealership, but needed my Mercedesme app activated. Darnell was happy to assist me. He was very friend I didn't buy my pre-owned Mercedes from his dealership, but needed my Mercedesme app activated. Darnell was happy to assist me. He was very friendly, personable, and knowledgeable about the app and how to activate it. He made me feel comfortable with the different options the app provided and showed me a few other things I didn't know. He treated me just like I had bought a new car from him. I highly recommend seeking him out for you next purchase! More

Very pleasant experience. Arella and Alan were a pleasure to do business with. Highly recommended. Arella and Alan were a pleasure to do business with. Highly recommended. More

Very organized, courteous, thoughtful friendly and helpful I would recommend to all my friends and family helpful I would recommend to all my friends and family More

Mr. Darnell Bowens our sales consultant was very knowledgeable and made our experience exciting about buy our first Mercedes. Also Mr Larry Cash Cash the Financial Manager was very knowledgeable an knowledgeable and made our experience exciting about buy our first Mercedes. Also Mr Larry Cash Cash the Financial Manager was very knowledgeable and friendly with us. This by far has been one of the best experiences for us buying a vehicle. More

The kind of customer service you'd expect from purchasing a car like Mercedes Benz. a car like Mercedes Benz. More

My Service Advisor Alex Clothier brilliantly handled my 86,000 mile front brake replacement for my 2020 Mercedes-Benz GLB! He ensured that the front brake pads, front disc, and front rotors were replaced a 86,000 mile front brake replacement for my 2020 Mercedes-Benz GLB! He ensured that the front brake pads, front disc, and front rotors were replaced and now my car stops like a dream again and I do not have to worry! The service shop did not have all of the parts on hand, so Alex put me in a brand new Black on Black 2024 Mercedes-Benz GLB with only 13 miles on it and he said "You keep the car over the weekend and enjoy yourself!" This is the type of service that people dream about from other car companies! I have become uncustomed with this type of excellent service on my car thanks to Alex! More

I traded in my car for a newer model. Mr. Bowens made the experience very smooth, answered my questions and took the time to made me feel comfortable. The manager was very friendly and pl Mr. Bowens made the experience very smooth, answered my questions and took the time to made me feel comfortable. The manager was very friendly and pleasant. More

Extremely helpful, courteous and knowledgeable. All together an excellent experience. Couldn’t ask for a better sales consultant than Arella Berger. All together an excellent experience. Couldn’t ask for a better sales consultant than Arella Berger. More