Mercedes-Benz of Anaheim - Service Center

I am greeted immediately even without an appointment. The dealer has a car for me to use without waiting. Service is always excellent, friendly and thorough. My car comes back clean! The dealer has a car for me to use without waiting. Service is always excellent, friendly and thorough. My car comes back clean! More

Ivan at Anaheim MB is the best, I'm in and out quickly, he explains what's needed and my loaner car is waiting for me. the 40K service is expensive but I've never had a problem with my ML 350. quickly, he explains what's needed and my loaner car is waiting for me. the 40K service is expensive but I've never had a problem with my ML 350. More

Very clean facility and friendly staff. Person at greeting station is Johnny-on-the-spot, very efficient. Car was ready when promised and very clean greeting station is Johnny-on-the-spot, very efficient. Car was ready when promised and very clean More

The service is always exemplary. I will continue to service my car at this location and will continue to purchase my future vehicles too. Everyone is always so accommodating and super nice service my car at this location and will continue to purchase my future vehicles too. Everyone is always so accommodating and super nice More

Gary Williams is a great service advisor. He is the only reason that I keep buying my cars at Caliber. He respects my busy schedule and provides prompt and efficient service. only reason that I keep buying my cars at Caliber. He respects my busy schedule and provides prompt and efficient service. More

Impeccable service. Fast, efficient, friendly thoughtful. Made me feel important. I left with a smile and a refreshing water. My car even got a wash! Made me feel important. I left with a smile and a refreshing water. My car even got a wash! More

We brought in our 2007 S550 because we noticed a leak under the engine compartment. We suspected it was the windshield fluid reservoir. Ivan our service writer had it checked out and it ended up being th under the engine compartment. We suspected it was the windshield fluid reservoir. Ivan our service writer had it checked out and it ended up being the wiper fluid pump assembly. The work was performed under warranty and we were completely satisfied. A big reason we continue to have the car serviced at this dealership is because Ivan has always taken good care of us. More

Excellent service! Best Mercedes service ever. Very happy with everything thank you! I took my car in and had it fixed in just a couple hours. Everything was done with very good customer service.. happy with everything thank you! I took my car in and had it fixed in just a couple hours. Everything was done with very good customer service.. More

I've had my own experience with other Mercedes Dealers and mechanics in the past and Anaheim Hills has been the best one I have dealt with when it comes to customer service. Mike Stowell was the Dealers and mechanics in the past and Anaheim Hills has been the best one I have dealt with when it comes to customer service. Mike Stowell was the person whom I was in contact with when I first visited Anaheim Hills and he was pleasant, informative (even with bad news), educated me on certain parts and service that I needed and even explained to me why. He always gave great options from the least expensive alternative with realistic breaking period to the most expensive with quality and its guarantees. Mike compared to other contacts I've had with other Mercedes Dealers has gone above and beyond to ensure customer satisfaction such as providing quotes and other alternatives, if we choose to go outside of Mercedes for certain services or parts he always welcomes us back should we change our minds or have any other problems or concerns. Mike is personable and carries himself professionally, not once did I ever experience any difficulties or ever felt pressured into purchasing things I may or may not need. I appreciate all that Mike has done to get my car serviced and repaired and I look forward to continued service with your company. Thank you for a pleasant experience!! More

Easy to make on-line appointment, easy check-in and check-out. All service completed as expected with car ready when promissed. Car washed before pick-up. Could not ask for for then that. check-out. All service completed as expected with car ready when promissed. Car washed before pick-up. Could not ask for for then that. More