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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
608 Reviews
Call Service Center (714) 777-1900

608 Reviews of Mercedes-Benz of Anaheim - Service Center

Sort by
June 10, 2024

Helpful service as always. Informative and honest review of the service inspection, I never feel like I don't know what I am getting for my service. More

by Tastywalnut07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
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Helpful
June 09, 2024

Wonderful staff. Advisor was excellent and professional. I definitely recommend. They could use some more amenities for waiting area. More

by loganabarca.la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 09, 2024

My car had engine light on, I took it to the dealer ship and they took care of it faster than I expected and also had Mercedes Benz cover some of the cost which I didn’t know that was covered. Best service More

by michael Sarabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, David and Mike at service department
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Jun 10, 2024 -

Mercedes-Benz of Anaheim responded

Hello Michael, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 07, 2024

Excellent repair and customer service! Everything was done as promised! I would never go anywhere else’ More

by Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyun Kim
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Jun 09, 2024 -

Mercedes-Benz of Anaheim responded

Hello Hanna, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 06, 2024

Great dealership I don't use the one that is closer to me because everyone at this location is so great and helpful. More

by FC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and David
Report | Print
Jun 07, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 03, 2024

John Horgan was my service advisor. He went above and beyond to assist me in getting my car fixed. Definitely recommend him to anyone. More

by Kobkul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan
Report | Print
Jun 05, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Thanks again for the recommendation, and have an amazing day!

Helpful
May 30, 2024

Took the car in to service. They found 3 items that needs attention. I had them service all three items and it wasn’t resolved. Had to take the car in 3 separate times. The More

by Mr chow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger
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May 31, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 28, 2024

This is a convenient MBZ dealership in northern OC with a friendly, professional atmosphere. The service and parts stall are top notch. More

by Raúl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Erickson
Report | Print
May 29, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn that your experience was top-notch! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 26, 2024

Service was great! Really appreciate our service rep. Roger Bartling. He explained our service options, was very knowledgeable, and courteous. Thank you Mercedes Be More

by rcabori@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
Report | Print
May 29, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the knowledgeable assistance provided by Roger! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 25, 2024

I’ve been a client for 14 years. Service department always goes above & beyond. Shout out to David Ranciglio & Roger Bartling. Thank you guys & thank you to the whole service team. More

by melanie.chella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
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