Mercedes-Benz of Anaheim - Service Center
Anaheim, CA
739 Reviews of Mercedes-Benz of Anaheim - Service Center
Service A for Mercedes Mike Stowell did an excellent job in providing service. His detail with great customer service and timely delivery is much appreciated. Thank You Mike Mike Stowell did an excellent job in providing service. His detail with great customer service and timely delivery is much appreciated. Thank You Mike for a job well done! More
Excellent customer service Kellin is always a professional and great to work with. He keeps you updated on status and goes out of his way to ensure that you have a positive expe Kellin is always a professional and great to work with. He keeps you updated on status and goes out of his way to ensure that you have a positive experience. However, I had to contact MB corporate for clarity on why an item wasn't covered under the warranty but am still waiting for them to contact me back. More
Service was well done. I had a problem using to open and closed the doors with the control so took the car to the dealer and the problem is fixed. Took day and half but is d I had a problem using to open and closed the doors with the control so took the car to the dealer and the problem is fixed. Took day and half but is done and is working correctly. More
Always on time always done right always friendly This service department puts all others so shame and sets a standard other can not achieve . And as far as price it's a Mercedes Benz comes with the This service department puts all others so shame and sets a standard other can not achieve . And as far as price it's a Mercedes Benz comes with the quality More
"A" service I needed routine service on my Mercedes. Everyone was excellent, professional, efficient, polite. Facility is clean, and the shuttle was very convenie I needed routine service on my Mercedes. Everyone was excellent, professional, efficient, polite. Facility is clean, and the shuttle was very convenient to bring me back and forth to work. More
great customer service and on time service. price for fixing a nail in a tire is really high though. over all service is excellent, thank you and on time service. price for fixing a nail in a tire is really high though. over all service is excellent, thank you More
My Yearly Service 2015 Getting one's car serviced is not something people look forward to, especially if they have to wait, but at Mercedes-Benz of Anaheim Hills it is alwa Getting one's car serviced is not something people look forward to, especially if they have to wait, but at Mercedes-Benz of Anaheim Hills it is always a good experience. Dave L is friendly and efficient. The work is done in a timely manner and considering that I usually only have to go in once a year, the cost is reasonable. More
Gary - My Service Advisor Gary is my local MBZ service advisor. No matter how busy his day is, Gary always takes the time to make me feel like I am his only customer. I appreci Gary is my local MBZ service advisor. No matter how busy his day is, Gary always takes the time to make me feel like I am his only customer. I appreciate his patience, knowledge and professionalism. I trust him completely! More
service survey-6/28/14 The service was on time from drop off to completion as promised. I was contacted right away to inform regarding additional break replacement service. The service was on time from drop off to completion as promised. I was contacted right away to inform regarding additional break replacement service. Thanks More
Couldn't be better! As always, Mike and your team made my car service issue an easy pleasant experience. From the moment I drove up to the service area, meeting with Mik As always, Mike and your team made my car service issue an easy pleasant experience. From the moment I drove up to the service area, meeting with Mike, and then departure, your team is fantastic! Mike has been my adviser for years. I have found him to be extremely knowledgeable, professional, and he takes the time to explain. I was given a sporty (very clean) loaner car since my car needed some time to assess the issue. This took a couple of days. Having the loaner gave me the freedom to get things done while my car was getting fixed in good hands. As usual, Mike called to let me know when my car would be ready. I couldn't ask for better service, and my car was washed and ready to go upon my arrival. What's more, I come to the Anaheim Hills location almost weekly for the free car wash, since we purchased our car from this dealer. I don't mind sitting in the beautiful lobby and enjoying a nice cup of coffee as my car gets washed. Great staff and wonderful service! More