Mercedes-Benz of Anaheim - Service Center

B Service of Mercedes at Mercedes-Benz of Anaheim Hills I went with an appointment on Saturday 5/21/16. Waiting time was minimum. Service Manager Evan Nguyen was extremely courteous. He took care of what I I went with an appointment on Saturday 5/21/16. Waiting time was minimum. Service Manager Evan Nguyen was extremely courteous. He took care of what I needed including replacement of wood trim pieces which was asked about a year back during warranty period. Loaner vehicle was provided and the car in service was returned on Monday in perfect condition. More

Efficient, informative customer service It is clear that customer satisfaction is of utmost importance. We were met when we drove in and correctly informed as to how long service would take. It is clear that customer satisfaction is of utmost importance. We were met when we drove in and correctly informed as to how long service would take. In addition, we found the customer lounge to be comfortable and inviting. More

Fast, Efficient & Friendly Service was fast, efficient with a very friendly representative, Craig Ducksherer. Was so surprised cuz I came after lunch & work was done so fast. Service was fast, efficient with a very friendly representative, Craig Ducksherer. Was so surprised cuz I came after lunch & work was done so fast. Will definitely recommend MB of Anaheim. More

Service Visit for Key Fob replacement My unscheduled visit was for a replacement Key Fob for my 2005 C230 Kompressor. My point of contact was Jamison Reiners. He addressed my concerns an My unscheduled visit was for a replacement Key Fob for my 2005 C230 Kompressor. My point of contact was Jamison Reiners. He addressed my concerns and requests promptly and efficiently. He remained in contact with me during the preceding days and kept me informed of the key fob delivery. Overall, Jamison is a very competent individual who keeps customer care at the forefront of his daily interactions with the customers. A pleasure to work with. Victor M. Diaz More

Craig...above and beyond Craig provided exceptional service. He covered details of the service needed on my vehicle. I walked away feeling comfortable with no questions unansw Craig provided exceptional service. He covered details of the service needed on my vehicle. I walked away feeling comfortable with no questions unanswered or concerns. Thank you Craig for an outstanding job. More

First Visit This was my first visit to MB of Anaheim Hills which was for my 30,000 mile service. I was very pleased with my whole experience. I was helped by Cra This was my first visit to MB of Anaheim Hills which was for my 30,000 mile service. I was very pleased with my whole experience. I was helped by Craig D. He was professional and very courteous. He fully explained what needed to be done and I was given a time to expect my service to be completed and it was delivered in that time. I will definitely return for all my future service. More

Service personnel Service on my vehicle is explained throughly and all my questions are answered to my understanding of them. Service personnel are always polite and re Service on my vehicle is explained throughly and all my questions are answered to my understanding of them. Service personnel are always polite and responsive. More

Fast and quick My service writer was a great very good listener all the time has a smile on his face very pro God blessed I think your service has a good assist My service writer was a great very good listener all the time has a smile on his face very pro God blessed I think your service has a good assist More

Professional, courteous and friendly staff. We experienced very good service from your staff at Mercedes-Benz of Anaheim Hills. Our vehicle was serviced in a timely and loaner vehicle, a GLC 30 We experienced very good service from your staff at Mercedes-Benz of Anaheim Hills. Our vehicle was serviced in a timely and loaner vehicle, a GLC 300 was a pleasure to drive. Thank you for your professional, courteous and friendly staff, especially your service manager Gary Williams. More

Awesome as always! Always the best experience. Nice clean loaner and always ready on time. Everything was done perfectly and a clean car to pick up. Thank you Ivan! Always the best experience. Nice clean loaner and always ready on time. Everything was done perfectly and a clean car to pick up. Thank you Ivan! More