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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
727 Reviews

727 Reviews of Mercedes-Benz of Anaheim - Service Center

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October 20, 2024

Great service providered by Brian Kìm. This was my first time at Merceds Benz of Anaheim and won't be the last time. More

by daniel0522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Oct 23, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we're happy you found Brian to be so supportive during your experience here at Mercedes-Benz of Anaheim. Feel free to reach out to us if you need anything. Have a wonderful day.

October 20, 2024

Roger was very courteous and efficient. My car was returned clean and the work was completed on time. Thank you for a good experience. More

by Daveh2328
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
Oct 25, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Mercedes-Benz of Anaheim always treats me withgrear service & advise. I would highly recomend them. More

by Teallen03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellin Carter
Oct 19, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

October 14, 2024

Fast appointment scheduling, service was performed much faster than expected, very good experience. Definitely recommended. More

by Shujun Zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellin Carter
Oct 18, 2024 -

Mercedes-Benz of Anaheim responded

Hi Shujun, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2024

Best Service Being greeted by most friendly staff and Most Excellent Christ our Service supervisor today taking kindest times taking down my concerns and following through everything Have so much confi More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service specialists who perform on my car and gentleman who greets us
Oct 18, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 12, 2024

Fiona is a professional lady, job was fast and well done. People here are nice too More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona
Oct 15, 2024 -

Mercedes-Benz of Anaheim responded

Hi James, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 09, 2024

My service advisor, Johnny was outstanding! The reason I did not give this a five star review is because of the wait time when I pulled up and was told that half the staff was out to lunch so i More

by tiffthomas8433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 13, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2024

Great service, great staff, and many years of reliability. I have been a client for many years. More

by Farhad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto, David Ranciglio
Oct 12, 2024 -

Mercedes-Benz of Anaheim responded

Hello Farhad, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2024

Car was ready in 2 hours like promised Car was washed A service completed Coupon was honored More

by malekjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
Oct 12, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

Supposedly this was a big inspection and they replaced a battery and back windshield wiper!!! No one refilled the windshield wiper fluid!! Some inspection!! Now I have to wonder what else they missed. Bo More

by Irishset8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service John
Oct 13, 2024 -

Mercedes-Benz of Anaheim responded

rishset8, Thank you for your review. I am sorry for the delay in my response, and any inconvenience it may have caused you. However, I hope that one of our representatives has already reached out to you before this. We highly value your feedback and will take measures to avoid similar issues in the future. If you require any further assistance, please do not hesitate to contact me using the information provided. Thank you for bringing this matter to our attention. Eddie Hwang General Manager ehwang@mbofanaheim.com

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