Mercedes-Benz of Anaheim - Service Center
Anaheim, CA
741 Reviews of Mercedes-Benz of Anaheim - Service Center
Excellent Service The staff are very courteous and professional. We had a question that the service rep could not answer at the time we brought the car in but said he w The staff are very courteous and professional. We had a question that the service rep could not answer at the time we brought the car in but said he would get the information for us when we picked the car up. He was true to his word and spent time thoroughly answering our questions. I would highly recommend this dealership. More
Very pleasant service Kellin was my service advisor and he was very helpful in explaining everything to me. He answered all of my questions thoroughly and I would recomm Kellin was my service advisor and he was very helpful in explaining everything to me. He answered all of my questions thoroughly and I would recommend him to anyone I know who needs service there. More
good service i am overall satisfied with the service of this dealership and service rep who helped to take care of my service needs. i like this dealership for ser i am overall satisfied with the service of this dealership and service rep who helped to take care of my service needs. i like this dealership for service More
Used Car detail Service Manager addressed all of our concerns. Of those that he could not take care of at this time he promised a call back to schedule an appointment Service Manager addressed all of our concerns. Of those that he could not take care of at this time he promised a call back to schedule an appointment to get them completed. More
Top notch Very efficient and knowledgeable. Worked very quickly through all formalities. Gave good advice. Shuttle service was prompt both to and fro. Will defi Very efficient and knowledgeable. Worked very quickly through all formalities. Gave good advice. Shuttle service was prompt both to and fro. Will definitely go back.. More
Great Experience Excellent service, from start to finish. Top notch quality. Love the convenience and friendliness of staff, especially Michael Gonzalez. Always very Excellent service, from start to finish. Top notch quality. Love the convenience and friendliness of staff, especially Michael Gonzalez. Always very courteous and professional, would certainly recommend this dealership and service writer to anyone. Thanks. More
On Point Gary Williams is always attentive, timely, friendly and professional. The kind of attention that ensures your vehicle is cared for while personally i Gary Williams is always attentive, timely, friendly and professional. The kind of attention that ensures your vehicle is cared for while personally investing in your experience at the service department. More
great servic Great service rep, good service and followups, easy line of communication. i like the convenience of the distance, and also loaner car availability Great service rep, good service and followups, easy line of communication. i like the convenience of the distance, and also loaner car availability. very respectful staff and clean environment. More
Friendly knowledgable service specialist. in and out in timely manner. Helped unloading my trunk contents to the loaner car. Open the door while offering to b knowledgable service specialist. in and out in timely manner. Helped unloading my trunk contents to the loaner car. Open the door while offering to be ahead of him. Offered water or any hot beverage etc. More
Schedule A service & brakes The scheduled maintenance took longer than anticipated, but the customer service was amazing! We had new brake pads installed which is pricey, but the The scheduled maintenance took longer than anticipated, but the customer service was amazing! We had new brake pads installed which is pricey, but they gave us a discount on the service, which I greatly appreciated. My husband was out of the area and couldn't help me drive the car home, but the dealership let me borrow one of their drivers to drive my car home (while I drove our other car). This was a big help! Thanks, MB of Anaheim! More