Mercedes-Benz of Anaheim - Service Center

Quick & always friendly I take my car here for it's annual checkup. Everyone I talk to from scheduling my service on the phone, the person who greets me when I pull up, the I take my car here for it's annual checkup. Everyone I talk to from scheduling my service on the phone, the person who greets me when I pull up, the service agent I am assigned to the person who drives my car after it has been washed are all very nice. I like the fact the service agent will text you with his information right after you get there along with the text alert telling you your car is ready. They always offer you a bottle of water and coffee is also available. The wait time isn't bad, usually just under an hour. I will keep buying Mercedes Benz cars just so I can use this dealership for service. More

Transmission leak identified and fixed I brought Sprinter RV in on Tuesday with major problem/leak on Tuesday and on Thursday I picked up with problem detected and fixed. Service was quick, I brought Sprinter RV in on Tuesday with major problem/leak on Tuesday and on Thursday I picked up with problem detected and fixed. Service was quick, accurate and friendly. Vehicle was even washed for me!!!! More

Great service Dave is a great asset to your company. He tells you what you need right away in the way of service and what you need to watch for future service. Neve Dave is a great asset to your company. He tells you what you need right away in the way of service and what you need to watch for future service. Never tries to sell you something you do not need. Highly recommend Dave as a service advisor. More

very friendly and professional Dave was vey friendly and answered all my questions to the extend that understood exactly what the problems were and approximately how long it would t Dave was vey friendly and answered all my questions to the extend that understood exactly what the problems were and approximately how long it would take to repair them. More

Great experience We went in for a 30k mile service and came out with a new car. Mike Sullivan was great in showing us the car and going over everything with us. Suc We went in for a 30k mile service and came out with a new car. Mike Sullivan was great in showing us the car and going over everything with us. Such a great team at Anaheim Mercedes! Only thing was I paid for a service on a car I no longer owned. More

New key for SLK 320 I went in to get a new key for my SLK and was greeted by George Chala the service advisor. He was very polite, professional and took care of my reque I went in to get a new key for my SLK and was greeted by George Chala the service advisor. He was very polite, professional and took care of my request promptly. I highly recommend this dealership to anyone near or far from Anaheim Hills. More

Great Service Came in w/o apt for 60K check and was in and out in 5 minutes--work done as quoted and car ready when picked up--great experience Came in w/o apt for 60K check and was in and out in 5 minutes--work done as quoted and car ready when picked up--great experience More

Waste of time!! I requested a loaner upon schedule the appointment, when I arrived, they couldn't get me one because they no longer provide loaner car for weekend ser I requested a loaner upon schedule the appointment, when I arrived, they couldn't get me one because they no longer provide loaner car for weekend service?! I have to waited for 2 hours !! More

Great Service as Always Friendly staff, great amenities in the Customer Lounge and fast service. Kellin was very curtious and friendly. Always my go to dealer for service. Th Friendly staff, great amenities in the Customer Lounge and fast service. Kellin was very curtious and friendly. Always my go to dealer for service. Thank You! More

service Great service very professional and fast on time as promised great dealer to work with would recommend to friends and family.performed A service on sp Great service very professional and fast on time as promised great dealer to work with would recommend to friends and family.performed A service on sprinter van wouldn't go anywhere else. More