Mercedes-Benz of Anaheim - Service Center
Anaheim, CA
741 Reviews of Mercedes-Benz of Anaheim - Service Center
Great Service The service team (Kellin Carter) is great at this location. I drove over an hour from Rancho Cucamonga here instead of the dealer that is 15 minutes The service team (Kellin Carter) is great at this location. I drove over an hour from Rancho Cucamonga here instead of the dealer that is 15 minutes from my house. More
Brake pad rotor replacement Piece of cake with Ivan at the helm. In-quick and easy. Out with a loaner car. Called same day service complete. Picked up and out within 15. Beautifu Piece of cake with Ivan at the helm. In-quick and easy. Out with a loaner car. Called same day service complete. Picked up and out within 15. Beautiful! More
Great service! Dave did a great job and I will continue to take my car to him ! Customer service was great and my car feels back to its old self Dave did a great job and I will continue to take my car to him ! Customer service was great and my car feels back to its old self More
Excellent service Kellin and Louis are exceptionally at customer service. They work hard to get your car processed and all work completed in a timely manner. They exemp Kellin and Louis are exceptionally at customer service. They work hard to get your car processed and all work completed in a timely manner. They exemplify the Mercedes brand More
Car Service Friendly and fast service. A car rental was provided without any inconvinience. We were notified in when the car was going to be ready so we wouldn't Friendly and fast service. A car rental was provided without any inconvinience. We were notified in when the car was going to be ready so we wouldn't waste time waiting. Always a plus. More
First class service From the ease of setting up an appointment to fit my needs to getting my car on time, washed and ready, the whole team was excellent. There was a loan From the ease of setting up an appointment to fit my needs to getting my car on time, washed and ready, the whole team was excellent. There was a loaner vehicle ready for me, so I was able to get on with my day while they performed the regular maintenance. My service writer Mike Stowell was friendly and efficient and kept in communication with me. And I can't say enough great things about Cory McCombs. He is far beyond a great sales person. He is a key reason that I'm on my 3rd Merecedes! Thanks guys! More
The service dept that ALWAYS pleases! When you bring your car in for servicing there are certain things you worry about! Not at MB of Anaheim! Upon entering you are greeted, your carpets When you bring your car in for servicing there are certain things you worry about! Not at MB of Anaheim! Upon entering you are greeted, your carpets are immediately covered as is the drivers seat so anything it takes to make your car right, does not transfer over to the inside of your vehicle! At that point your personal service representative, mines Dave Luirette, comes out to greet you, look your car over and then escorts you inside to take care of business! Naturally there are refreshments if you so desire, and upon returning to pick up your vehicle, everything is handled right at your Service Representative's desk, including payment for the services rendered! When your car comes back to you, not only has it been cleaned inside and out, but everything has been brought back inside to your personal settings! Mercedes Benz of Anaheim's service deptartment is second to none as Chris, the service manager, runs a tight ship over there, and guy's like Dave are real professional's and know how to treat a customer right! If you're tired of getting the run around, which believe it or not, does exist even in some Benz dealerships, go to MB of Anaheim! You'll never go anywhere else! Guaranteed! More
General Maintenance Service Ivan is the best. He always does an excellent job of coordinating our needs. All work was completed on time and as requested with all additional que Ivan is the best. He always does an excellent job of coordinating our needs. All work was completed on time and as requested with all additional questions answered. More
Great customer service Great customer and constantly kept me update via text wich was awsome since I'm not able to answer calls while at work. Thank you again Great customer and constantly kept me update via text wich was awsome since I'm not able to answer calls while at work. Thank you again More
Efficient & Promising Excellent Customer Service . Car Service completed in timely and friendly manner . Comfortable and roomy waiting area . Satisfied detailing and follo Excellent Customer Service . Car Service completed in timely and friendly manner . Comfortable and roomy waiting area . Satisfied detailing and follow up . Close vicinity and helpful staff . More