Mercedes-Benz of Anaheim - Service Center

Excellent service. Gary Williams always takes care of my service needs. He keeps me in the loop as my service is being taken care of. Notifying me of the status. He is a Gary Williams always takes care of my service needs. He keeps me in the loop as my service is being taken care of. Notifying me of the status. He is an outstanding service writer who I trust completely with my cars. More

Friendly customer service Employees are very friendly,good knowledgeable,love their service,,sales people are very friendly with talk.. I will continue shopping with them,and r Employees are very friendly,good knowledgeable,love their service,,sales people are very friendly with talk.. I will continue shopping with them,and recommend to my family and friends More

Best Service Rep - Brian Kim Humble, smart, efficient, intentional. Brian didn’t waste any time. He made sure that everything was done well and in a timely manner. I highly recomm Humble, smart, efficient, intentional. Brian didn’t waste any time. He made sure that everything was done well and in a timely manner. I highly recommend Brian Kim. More

Efficient service Able to get my recalled air bags within 2 weeks of calling. Booking, service and text notications were all efficient. Mr B Kim kept me apprised of th Able to get my recalled air bags within 2 weeks of calling. Booking, service and text notications were all efficient. Mr B Kim kept me apprised of the work. More

Great customer service I’ve been a customer of Mercedes-Benz of Anaheim since 2016. I have to say that the employees at this dealership are always very friendly and welcomi I’ve been a customer of Mercedes-Benz of Anaheim since 2016. I have to say that the employees at this dealership are always very friendly and welcoming. I normally bring my car in for a complimentary car wash. The customer lounge area is very large and airy. Whenever I see employees that I know, whether it be in the service department or the sales department, they always make a point of coming over and saying “hi” to me. As I mentioned above, I ALWAYS feel welcome and like I’m a valued customer at this dealership. More

Excellent service We have three Mercedes and we only trust this dealership to service our cars. The repairs are always done right. David Luirette does a great job of We have three Mercedes and we only trust this dealership to service our cars. The repairs are always done right. David Luirette does a great job of explaining to you what you are going to need in the future. The employees at this place are polite and are so friendly. Their charges are reasonable. More

Scheduled Service Everything was great. I scheduled an appointment and was met promptly by the service agent. Received a loaner car for the day. Car was finished on t Everything was great. I scheduled an appointment and was met promptly by the service agent. Received a loaner car for the day. Car was finished on time, as promised. More

Excellent Service I came in without an appointment and they took my car and work on it right away. The advisor never try to sell you anything but do suggest maintenance I came in without an appointment and they took my car and work on it right away. The advisor never try to sell you anything but do suggest maintenance. But, it's up to you to approve any extra work. The waiting area is clean and well stocked with coffee and pastry. love their cappuccino. More

I trust them I have been returning to this location for service for about 15 years. It is a long way for us to drive, but it has been so totally worthwhile to do s I have been returning to this location for service for about 15 years. It is a long way for us to drive, but it has been so totally worthwhile to do so. We recommend them to anyone. More

Service You Can Trust. Mercedes-Benz of Anaheim is very simply the best. I have taken my car to other dealers since I have to drive a long distance out to Anaheim Hills. T Mercedes-Benz of Anaheim is very simply the best. I have taken my car to other dealers since I have to drive a long distance out to Anaheim Hills. The degree of courtesy, professionalism and service far outweigh the others. My warranty is about to expire so I made a special effort to take my car all the way to Anaheim Hills for service since I trust they will find and fix any problems that might exist. Since I had to leave the car, I decided to have it detailed as well. The cost was fair and the car looked like brand new when I picked it up. If you can request Michael Gonzalez as your Team Service Manager, you will not be disappointed. He is courteous, helpful, dependable and eager to please. I highly recommend this dealership. More