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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
847 Reviews

847 Reviews of Mercedes-Benz of Anaheim - Service Center

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July 02, 2023

Roger and the whole team did an amazing job and did their best to fix my car. I’m from out of town and took my car in on Friday. my car was fixed by Saturday afternoon , I can’t thank your team enough. Thank More

by Eliazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Jul 04, 2023 -

Mercedes-Benz of Anaheim responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2023

Quality Delivered - Honestly Comes Standard - Comfortably Peaceful Setting - Lively Appointment Center - Vanilla, Mocha And Or Both = Excellence More

by Dreamscape
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronciglio
Jun 30, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

June 23, 2023

I feel you are always able to get an appointment . no matter what service you need. My tech Brian is amazing. He treats you special. Remembers details about you. Over all I would recommend this dea More

by Lita
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian service tech
Jun 27, 2023 -

Mercedes-Benz of Anaheim responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2023

John Horgan is the best Service Advisor that I really like the recommendation to everyone. He is kind & nice, and also very reasonable for his works More

by Jeannie N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan
Jun 16, 2023 -

Mercedes-Benz of Anaheim responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 11, 2023

Very friendly and helpful customer service and care service representatives. I like that they offer Lift services. More

by Dpwashington05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David R.
Jun 16, 2023 -

Mercedes-Benz of Anaheim responded

Your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2023

prompt attention to my scraped wheel and adjusted lane sensitivity. lounge comfortable and bottled water provided. More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david r in service, Todd Carter
Jun 16, 2023 -

Mercedes-Benz of Anaheim responded

Ron, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim!

June 09, 2023

Came here years ago after problems at another MBZ dealership. Have bought 5 new cars here and all are serviced here. You know our next new Benz will come from here as well. More

by sd767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Consultant David Ranciglio
Jun 15, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim!

June 06, 2023

Took the car for 3 simultanous distronic failing warnings which appears randomly and also auxiliary battery failure. They offered unnecessary charges for one of the warning and did software update for the re More

by Ser
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Gonzalez trated me very courteously.
Jun 14, 2023 -

Mercedes-Benz of Anaheim responded

I apologize for your service experience. Can you please contact me so I can make this right? I cannot find your name in our database; I would love to hear back from you. Todd Carter General Manager toddcarter@mbofanaheim.com

June 05, 2023

People in service department are nice as well as professional. Taking the car in for service doesn’t feel like a chore. And I didn’t feel like they were trying to sell things to me. Every time I to More

by Raiderdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gonzalez
Jun 10, 2023 -

Mercedes-Benz of Anaheim responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2023

Kellin Carter was exceptional and kept me apprised of the work being done. I was very pleased with their professionalism. Thank you very much for a job well done More

by LarDawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
Jun 10, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

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