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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
743 Reviews

743 Reviews of Mercedes-Benz of Anaheim - Service Center

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June 11, 2023

Very friendly and helpful customer service and care service representatives. I like that they offer Lift services. More

by Dpwashington05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David R.
Jun 16, 2023 -

Mercedes-Benz of Anaheim responded

Your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2023

prompt attention to my scraped wheel and adjusted lane sensitivity. lounge comfortable and bottled water provided. More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david r in service, Todd Carter
Jun 16, 2023 -

Mercedes-Benz of Anaheim responded

Ron, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim!

June 09, 2023

Came here years ago after problems at another MBZ dealership. Have bought 5 new cars here and all are serviced here. You know our next new Benz will come from here as well. More

by sd767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Consultant David Ranciglio
Jun 15, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim!

June 06, 2023

Took the car for 3 simultanous distronic failing warnings which appears randomly and also auxiliary battery failure. They offered unnecessary charges for one of the warning and did software update for the re More

by Ser
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Gonzalez trated me very courteously.
Jun 14, 2023 -

Mercedes-Benz of Anaheim responded

I apologize for your service experience. Can you please contact me so I can make this right? I cannot find your name in our database; I would love to hear back from you. Todd Carter General Manager toddcarter@mbofanaheim.com

June 05, 2023

People in service department are nice as well as professional. Taking the car in for service doesn’t feel like a chore. And I didn’t feel like they were trying to sell things to me. Every time I to More

by Raiderdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gonzalez
Jun 10, 2023 -

Mercedes-Benz of Anaheim responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2023

Kellin Carter was exceptional and kept me apprised of the work being done. I was very pleased with their professionalism. Thank you very much for a job well done More

by LarDawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
Jun 10, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

June 02, 2023

John my advisor provided me with an exceptional service. My car was ready as planned and the nice professional way. Thank you to the personnel at the dealer and the group of professionals they represent. More

by OV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John W. Kortlang Service Consultant
Jun 07, 2023 -

Mercedes-Benz of Anaheim responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

December 14, 2022

Very friendly, polite and well organized. Great communication and very timely. Made it very easy to drop off and pick up, all done in a reasonable amount of time. More

by ewreck00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 15, 2022 -

Mercedes-Benz of Anaheim responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 01, 2022

Extremely happy with Mercedes of Anaheim, the service and attention to detail is exceptional!!! We appreciate the follow through and customer service as well!! More

by Hmfmf8404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
Dec 02, 2022 -

Mercedes-Benz of Anaheim responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 28, 2022

Good service. Friendly staff. Clean lounge. Car wash after service is good too. Thank you. More

by andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
.service
Dec 02, 2022 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

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