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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
744 Reviews

744 Reviews of Mercedes-Benz of Anaheim - Service Center

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October 12, 2023

Thank you to Mike Gonzalez and the repair techs for the outstanding customer service and repairs. More

by fflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gonzalez
Oct 12, 2023 -

fflores responded

Thank you for your outstanding customer service and timely repairs l!

Oct 13, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

October 12, 2023

Johnny was wonderful keeping me informed every step of the way. Very helpful getting me a loaner car since they had to keep my car several days. More

by Leila Drager Cawlina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Oct 14, 2023 -

Mercedes-Benz of Anaheim responded

It's great to hear that Johnny was wonderful and kept you informed every step of the way during your car service. His assistance in arranging a loaner car while your car was being worked on is a testament to our commitment to customer satisfaction. Thanks for sharing your thoughts!

October 11, 2023

Highly professional, efficient, friendly, motivated. Always perform the excellent job. Gives the necessary recommendations and advices. More

by lana100500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan
Oct 13, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your positive feedback! We're delighted to hear that our team is highly professional, efficient, friendly, and motivated. Providing excellent service and valuable recommendations is our top priority. We're here to help, and we appreciate your kind words!

October 06, 2023

Great work done and very patent to listen to me. Mr. Brain Kim is very professional and helpful More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kin
Oct 10, 2023 -

Mercedes-Benz of Anaheim responded

We are thrilled that Brain provided you with a professional and helpful service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

October 03, 2023

I can say this dealer so amazing service and so nice peoples here . Everything i said its not joking . That real so clean and everybody so polite. Alex and Micheal took care of me everytime there More

by Fahgoodlook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Michael
Oct 04, 2023 -

Mercedes-Benz of Anaheim responded

We appreciate your Five Stars and we are delighted to know you had a great experience with us! We look forward to the pleasure of your business again!

September 29, 2023

Absolutely the best car service department ever! No long waiting for help and my loaner car was waiting for me. John Horgan was so helpful and kind. I will definitely bring my MB back to Anaheim H More

by Faciana527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan was great in service dept.
Oct 03, 2023 -

Mercedes-Benz of Anaheim responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that John went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 26, 2023

It is rare these days to receive excellent customer service. Johnny Kortlang delivered excellent customer service that will keep me going back to Mercedes Benz of Anaheim. Thank you! More

by craigaugie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Kortlang
Sep 28, 2023 -

Mercedes-Benz of Anaheim responded

We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim.

September 18, 2023

The rep who helped us was so professional. He was really knowledgeable in what he’s doing. He helped make this visit an easy one even if we had to wait 4 hours. He’s name is David Ranciglio an More

by Joy Domingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ranciglio
Sep 20, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for acknowledging David! It is always great to hear when one of our associates is acknowledged for their professionalism. We appreciate the Five Star review and we look forward to the pleasure of assisting you again.

September 16, 2023

MB of Anaheim service department always gives a great experience. They always do a detailed video summary of the car's condition. Kellin Carter is an excellent service adviser. More

by Riffian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
Sep 23, 2023 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear that our service department consistently provides you with a great experience. We are happy to go the extra mile to keep you informed by providing a detailed video summary of your car's condition. Kellin's excellence as a service adviser further added to your positive experience. We appreciate your business. We look forward to assisting you in the future.

September 15, 2023

I had no wait upon arrival and the advisor worked with me to make sure I could use my discount coupon. I was kept advised as the service progressed and the car was washed and ready as promised More

by kohalakid.dm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gonzalez
Sep 24, 2023 -

Mercedes-Benz of Anaheim responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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