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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
744 Reviews

744 Reviews of Mercedes-Benz of Anaheim - Service Center

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November 21, 2023

This dealership is very kind and good service. Employee has good experience and knowledge to explain. More

by teic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Nov 23, 2023 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Service department of Anaheim Mercedes is amazingly good, I'm always happy with you guys, thank you More

by Samia Kashani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ranciglio
Nov 16, 2023 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Service is always top notch and Kellen Carter does an outstanding job I couldn’t be happier. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen Carter
Nov 18, 2023 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a top-notch experience and that Kellen provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

Excellent, top-tier service every visit. Roger Bartling knows how to treat a customer right. More

by Hanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
Nov 12, 2023 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a top-tier experience and that Roger provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

I always go to MB of Anaheim for my car service. Everyone there is always helpful, nice, polite, courteous and recommend the service or replacement when really needs for safety. The technicians who More

by Residentcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan
Nov 11, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

November 08, 2023

Excellent customer service; friendly staff (Brian). Took good care of our Benz. Honest estimate and good discounts. More

by ebbiedurham1148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 10, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 03, 2023

Brian Kim is the very best. Always friendly always fair and honest. Plus he a very nice person!!!!!! More

by Marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kim, Kayvon Aussef, Todd Carter
Nov 03, 2023 -

Marshall responded

Brian Kim is the very best. Always freiendly, fair and honest.In addittion he is a very nice person.

Nov 07, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

November 01, 2023

Mercedes-Benz of Anaheim is a very professional and caring dealership when it comes to customer service and making repairs on my vehicle. I really appreciate John Horgan for putting my mind at ease dur More

by jmars367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Nov 07, 2023 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear about your positive experience with Mercedes-Benz of Anaheim and the outstanding customer service you received from John. Exceptional customer service and effective communication are essential in making the repair process as smooth as possible. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

The serviceman/women are so nice. They listen to your issues and assist you in resolving them. Additionally, they wash your car. More

by lshowell49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McDonald
Nov 02, 2023 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear that the service team is not only nice and attentive to your concerns but also actively assists you in resolving them. Your positive feedback is greatly appreciated, and we are glad to hear that you've had a positive and customer-focused service experience!

October 31, 2023

I love this Dealership! I drive from Carson to Anaheim Hills to get service by Brian Kim . He is the absolute best . He’s sincere, professional, timely and has great custome More

by Mandt3000
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Nov 04, 2023 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Brian provided great, sincere, professional, and timely assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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