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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
732 Reviews

732 Reviews of Mercedes-Benz of Anaheim - Service Center

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March 22, 2024

My break light sensor went on to my Mercedes Sprinter, I called service department and they told me to bring it in and they inspected and for sure I needed new front breaks, I’m glad I didn’t need the rotor More

by yirehelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Dehdashti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kortlang, Michael Sullivan
Mar 28, 2024 -

Mercedes-Benz of Anaheim responded

That's great to hear! We're glad that the Mercedes dealer service team provided you with excellent service and addressed the issue with your brake light sensor and front brakes efficiently. Thank you for recommending our dealership, and we look forward to assisting you with all your Sprinter's services in the future. If you have any further questions or need assistance, feel free to reach out.

March 19, 2024

Service was very good & prompt. My service advisor, Roger Bartling is extremely pleasant & knowledgeable to work with. He kept me informed about the progress of my vehicle. More

by shalumahboobani14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
Mar 22, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to hear about your positive experience with Roger as your service advisor! Providing excellent service and keeping customers informed about their vehicle's progress are top priorities for us. We're glad Roger could assist you effectively and make your experience a pleasure. We appreciate your business and look forward to serving you again in the future!

March 16, 2024

Chris helped me a lot with my car and help me to login Mercedes me connect, really appreciated, thanks More

by YtnungYtnung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Services
Mar 20, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 09, 2024

Brian Kim is an exceptional service advisor who will go above and beyond to make your experience one of a kind. Highly recommend that one request Brian's services if ever visiting Mercedes-Benz of anahiem More

by Hector961
Recommend Dealer
Yes
Employees Worked With
Brian kim
Mar 13, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for sharing your positive experience with Brian at Mercedes-Benz of Anaheim! It's fantastic to hear that he provided exceptional service and went above and beyond to make your experience one of a kind. Customer service excellence is a priority, and it's clear that Brian embodies that commitment. Safe and enjoyable travels in your Mercedes-Benz!

March 09, 2024

I’ve visited quite a few Mercedes-Benz dealerships in the past 7 years & this is the absolutely best one yet! Their service is unmatched. They keep you up to date. They’re welcoming & honest about everyt More

by Marbella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Mar 13, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for sharing your outstanding experience at Mercedes-Benz of Anaheim! It's wonderful to hear that you found our service to be unmatched and that the team, including your service agent David and his manager, made your visit welcoming and honest. Congratulations on your positive experience, and we appreciate your loyalty! Safe travels in your Mercedes-Benz!

March 09, 2024

Very helpful Great customer service kept me in the loop at all time. Thank you. More

by Joul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 13, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 08, 2024

Excellent service. Quick, accommodating, thorough and honest. I am always pleased with Anaheim Mercedes dealership. More

by Lindsay Viramontes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny K., Lauren Soto
Mar 12, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 08, 2024

This dealership is fantastic. I took my car in for a repair service. It was easy to schedule and the work was completed quickly and efficiently. My service advisor Brian Kim kept More

by Romichel52
Recommend Dealer
Yes
Employees Worked With
Brian Kim - Service Advisor
Mar 13, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear about your fantastic experience at the dealership, from the easy scheduling to the efficient completion of the repair service. It's great that Brian provided excellent service, keeping you updated and providing a video inspection report. We appreciate your positive comments and look forward to serving you in the future!

March 07, 2024

Mitch exceeded my expectations & was very understanding when I bought my vehicle in for repair & maintenance at no additional charge. More

by Gtwong626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch
Mar 10, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to hear that Mitch exceeded your expectations and provided excellent service when you brought your vehicle in for repair and maintenance. Our team is committed to delivering top-notch service, and it's great to know that Mitch went above and beyond to ensure your satisfaction. We appreciate your trust in our service, and we look forward to serving you again in the future!

March 07, 2024

Excellent service, quick, knowledgeable, courteous knowledgeable advisor. Was updated on the status of the work daily. The advisor was available & answered my calls or returned my messages immediately More

by ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear about your excellent experience with the service at Mercedes-Benz of Anaheim! It's wonderful that the team provided quick, knowledgeable, and courteous service, keeping you updated on the status of the work. We appreciate your loyalty over the years, and it's great to know that your entire family has been customers since 1987. Thank you for acknowledging Mr. Dehdashti's friendly and knowledgeable approach. We're also glad to hear about the positive experience with Ms. Samia and the no-pressure sales team. Your kind words mean a lot, and we look forward to continuing to provide great service for you and your family!

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