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Mercedes-Benz of Anaheim - Service Center

Anaheim, CA

4.8
731 Reviews
Call Service Center (714) 777-1900

731 Reviews of Mercedes-Benz of Anaheim - Service Center

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April 15, 2024

Easy experience to get recalls taken care of. Very communicative on the process and done in a timely manner More

by Albemoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kortlang
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Apr 17, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 15, 2024

I found service to be excellent and everyone I encountered was very pleasant. The young man at the front door kept coming back to assure me that they hadn’t forgotten about me and offered me water More

by susanmargaret1susan Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen Carter
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Apr 17, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 13, 2024

Good service department. I have used them for several years. Very friendly and efficient service. More

by LizS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Very professional. Prompt service upon arrival. Video of car inspection is great. When car is done I was informed by text. More

by bk_weidemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Great place to get your car serviced. They always are very efficient and helpful when your MBZ is getting fixed. Also the loaners are always waiting when you arrive More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Very helpful, knowledgeable and friendly service advisor. Got the job done as promised in time. More

by drtomlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Apr 13, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Mercedes-Benz of Anaheim has taken care of me now for the last 20 years. I’ve always received excellent service and I bought a second car there very professional. More

by Sabarnes218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
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Apr 16, 2024 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear about your long-standing positive experience with Mercedes-Benz of Anaheim! We're thrilled to have taken care of you for the last 20 years and that you've received excellent service throughout. Thank you for choosing us for your automotive needs, including purchasing a second car. We look forward to continuing to provide you with professional service in the future!

April 10, 2024

Great service. Thanks to Delfino who exceeded my expectations by resolving my issue even faster than anticipated. More

by Ppyww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino
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Apr 12, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Delfino exceeded your expectations! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

Check engine light came on unexpectedly. Called my dealer who setup appointment. Immediately. After checking my gla needed software update. After this was done they washed and vacuumed my ca More

by gkjetton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny, Mitch
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Apr 10, 2024 -

Mercedes-Benz of Anaheim responded

It's great to hear that your dealer was able to promptly set up an appointment for your GLA when the check engine light came on unexpectedly. Providing a software update and including a car wash and vacuuming are nice touches, and it's fantastic that Johnny kept you updated and provided great service throughout the process. Drive safe!

April 02, 2024

Brian is very professional, he explained the details of the recommended service and the service is great, fast and the quotation is cost friendly compared to other dealers. i will recommend all my friends More

by Louis puterawan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Report | Print
Apr 05, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Brian provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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